Ethan Gump

Multitask between handling the creation of alcoholic beverages for the restaurant and the service of guests, especially while in a high-volume environment.

Maintain a regular group of returning guests and promote new guests to feel at home.

Trained in the management role to assist in bar inventory orders, cash handling, and training of new staff.

Upheld strict expectations for bar safety, alcohol awareness, and high presentation standards set by my employer.

Trained in several different Chili's locations before being chosen to open the new Evergreen Park location due to high standards.

Assisted in the opening of a new restaurant in a high volume area, ensuring all expectations set by my employer were met or exceeded.

Trained in all hourly positions, and applied prior serving knowledge to alleviate stress from the team, while delegating and training for long-term self-reliance.

Worked with vendors to create and fulfill the Heart of House ordering guide, and assisted my management team with Front of House and Bar ordering guides.

Dealt heavily with sales, profits, and scheduling, ensuring all sales forecasting was being met by the Team.

Worked with guests and POS systems to properly manage orders, bills, and food service.

Understood my role as a team player. Jumped into any role that needed assistance and lived the "kill-it, fill-it" lifestyle.

Received my Illinois' Food Handlers and Basset Certificates, ensuring the safety and responsibility to my fellow team members and guests.

Served food and beverages promptly and effectively, maintaining a high server score consistently during my employment.

Served the role of a "Jobcode 39"; this assisted the management team with tasks while continuing my own hourly position.

Held myself to a high standard of knowledge on menu items, including allergen information and alternatives.

Worked "Chill", "Grill", "Drive-Thru", and Front Counter positions whenever scheduled or needed. Counted on as a "Flex" team member.

Understood Food Handling, Food Safety, and the importance of a good attitude in a team.

Greeted customers and fulfilled requests promptly and accurately.

Restocked supplies and prepared ingredients during downtime, always ensuring a FIFO food dating system.

Handled cash transactions and POS operations during busy service periods.