Ethan Gomez
Chicago
Summary
Dynamic customer service professional with extensive experience at Tony's Finer Foods, excelling in cash handling and conflict resolution. Proven ability to enhance customer satisfaction through effective communication and teamwork. .Experienced with managing customer interactions and resolving issues promptly. Utilizes effective communication and problem-solving skills to enhance customer satisfaction. Track record of maintaining positive and professional demeanor under pressure.
Overview
4
4
years of professional experience
Work History
Customer Service Clerk/Grocery Clerk
Tonys Finer Foods
07.2021 - Current
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
- Issued receipts and processed refunds, credits, or exchanges.
- Kept front check out area clean and organized for efficient service.
- Collaborated with team members to develop new strategies for handling complex customer situations.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Education
High School Diploma -
Mansueto High School
Chicago, IL06-2022
Skills
- Customer service
- Point of sale
- Cash handling
- Product knowledge
- Inventory management
- Team collaboration
- Employee training
- Conflict resolution
- Effective communication
- Positive attitude
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Clerk/Grocery Clerk
Tonys Finer Foods
07.2021 - Current
High School Diploma -
Mansueto High School
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