Ethan Eiss
Chicago
Summary
Dynamic Fraud Analyst with a proven track record at Avant, excelling in fraud investigations and risk mitigation. Leveraged data analysis and creative problem-solving to enhance decision-making processes, achieving over 120% benchmark completion. Skilled in utilizing AI tools and developing training programs, driving team performance and operational efficiency.
Overview
5
5
years of professional experience
Work History
Senior Analyst, Fraud Investigations
Avant
07.2024 - 12.2025
- Averaged over 120% daily benchmark completion for pre and post-issuance fraud reviews.
- Led a monthly calibration initiative, selecting and reviewing case studies to evaluate potential fraud, which standardized team assessment criteria and improved decision-making rationale for both pre- and post-issuance accounts.
- Created schedules and led training for all new analyst hires.
- Took project lead on new review type for post-issuance fraud bank accounts, creating the SOP and assigning cases.
- Cross-trained with AML/BSA team on their reporting standards and writing SAR's.
- Worked with legal team to conduct investigations as part of ongoing lawsuit.
- 1 of 2 analysts selected to test AI 'Fraudbot' created by the companies CIO, incorporating it into daily reviews and giving feedback.
Analyst, Fraud Investigations
Avant
01.2023 - 07.2024
- Executed daily fraud investigations on pre-issuance (family/application fraud) and post-issuance queues (identity theft, account takeover, credit abuse) to detect, analyze, and mitigate diverse fraud schemes.
- Authored and standardized the company's operational definition of "credit abuse," then developed and delivered a presentation to educate stakeholders on the classification criteria and investigative protocol.
- Worked with Dispute Operations team to identify and communicate chargeback fraud with Fiserv.
- Researched and presented deck on Synthetic fraud to entire Product and Risk org's.
Information Technology Intern
SelectQuote
05.2021 - 08.2021
Education
BBA - Business Analytics And Information Systems
University of Iowa Tippie College of Business
Iowa City, IA08-2022
Skills
- Fraud Investigations
- Data analysis
- Document analysis
- Excel
- Looker
- Databricks
- Documentation and reporting
- Project Tracking
- Artificial Intelligence
- Thomson Reuters CLEAR
- LexisNexis Emailage & Threatmetrix
- Risk Mitigation
Timeline
Senior Analyst, Fraud Investigations
Avant
07.2024 - 12.2025
Analyst, Fraud Investigations
Avant
01.2023 - 07.2024
Information Technology Intern
SelectQuote
05.2021 - 08.2021
BBA - Business Analytics And Information Systems
University of Iowa Tippie College of Business