Ethan Boyer
Naperville
Summary
Dynamic and dedicated professional with extensive experience as a Lead Valet Attendant at Silver Crown Valet. Recognized for exceptional customer service and attention to detail, ensuring efficient vehicle handling and safety. Possesses strong knowledge of vehicle handling and proficient driving for manual and automatic vehicles. Proven ability to build rapport with guests while maintaining a professional appearance and managing cash transactions accurately.
Overview
3
3
years of professional experience
Work History
Lead Valet Attendant
Silver Crown Valet
06.2022 - Current
- Managed time effectively while juggling multiple tasks, ensuring all guests received prompt attention.
- Maintained accurate records of parked vehicles, ensuring timely retrieval upon guests departure from the establishment.
- Enhanced customer satisfaction by providing efficient valet parking services and maintaining a friendly demeanor.
- Adhered to company policies regarding safety and security measures, contributing to a safe working environment for both employees and guests alike.
- Addressed customer concerns promptly and professionally, resolving issues to ensure guest satisfaction.
- Supported coworkers during busy periods by offering assistance and helping to manage workload.
- Contributed to the overall success of the establishment by maintaining a positive attitude, consistently going above and beyond in providing exceptional service to guests.
- Trained new valet attendants to maintain high standards of professionalism and efficiency in daily operations.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Built positive customer rapport for courteous, friendly and professional service.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Logged and documented parked vehicle details for accurate records.
- Issued and collected claim tickets and processed valet parking fees.
- Parked and retrieved cars according to customer needs.
- Developed strong relationships with repeat customers through attentive service and personalized interactions.
- Assisted customers with personal belongings when necessary, demonstrating exceptional customer service skills.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Handled cash and credit card payments, made accurate change and maintained balanced cash drawer.
Education
GED -
Naperville North High School
NapervilleSkills
- Flexibility
- Punctual and reliable
- Attention to detail
- Parking efficiency
- Excellent communication
- Professional appearance
- Vehicle safety
- Customer service
- Manual and automatic driving
- Payment processing
- Valid Driver's license
- Cash handling experience
Timeline
Lead Valet Attendant
Silver Crown Valet
06.2022 - Current
GED -
Naperville North High School
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