Esther Neufeld

Coordinated client communications through calls and emails to enhance engagement.

• Responded to customer inquiries via email or telephone, attracting additional clientele.
• Assisted in accounts receivable and accounts payable functions to maintain financial accuracy.
• Reviewed billing statements for precision before submission for payment processing.
• Managed multiple calendars and contacts using computer software to streamline scheduling.
• Directed incoming phone calls and routed inquiries to appropriate personnel

• Managed daily office operations for subsidy management and processing.
• Maintained accurate records of subsidy recipients and funding distribution.
• Organized files and databases for efficient information access.
• Processed invoices, purchase orders, and expense reports to ensure financial accuracy.
• Facilitated training sessions on office procedures for new staff members.
• Ensured compliance with established policies and procedures.
• Provided administrative support to executive-level personnel while maintaining confidentiality.
• Answered inquiries from coworkers regarding company policies and procedures.