Esther Ancira
Villa Park
Summary
Dynamic District Administration Specialist with a proven track record at the International Association of Lions Clubs, excelling in customer service and records management. Enhanced operational efficiency through innovative filing systems and effective scheduling. Recognized for attention to detail and problem-solving skills, consistently improving satisfaction and support for mid and high-level executives.
Overview
26
26
years of professional experience
Work History
District Administration Specialist
International Association of Lions Clubs
11.2003 - 10.2025
- Assisted in data entry and management of annual club/district awards
- Supported scheduling and coordination of annual multiple district meetings
- Maintained filing systems for required submission of monthly documentation
- Provided customer service support through phone and email inquiries to district officers and high-level executives
- Increased customer satisfaction through prompt responses to inquiries, consistent follow-ups, and excellent problem-solving skills.
- Collaborated with team members on project tasks and deadlines
- Conducted research to assist with administrative projects
- Streamlined administrative processes by implementing efficient filing systems and digital record-keeping methods.
Office Manager
AIPC Inc.
05.1999 - 09.2003
- Implemented inventory management system to track supplies and reduce costs.
- Trained and mentored administrative staff on best practices and office protocols.
- Streamlined office operations to enhance workflow efficiency across departments.
- Managed scheduling and work production for our main client to meet their needs of last minute material requests
Education
GED -
Harrison High School
Chicago, IL02-1982
Certificate of Secretarial Studies - Administrative Studies
Catherine College Secretarial School
Chicago, IL05-1984
Skills
- Scheduling appointments
- Records management
- Document control
- Customer service
- Attention to detail
- Office administration
- 40 wpm typing speed
- Report generation
- Data confidentiality
- Mail handling
- Administrative support
- MS office
- Personable and approachable
- Data entry
- Flexible schedule
Timeline
District Administration Specialist
International Association of Lions Clubs
11.2003 - 10.2025
Office Manager
AIPC Inc.
05.1999 - 09.2003
GED -
Harrison High School
Certificate of Secretarial Studies - Administrative Studies
Catherine College Secretarial School