Estefany Butler Torres
DeKalb
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the office industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CPR Instructor
HANDS-ON-TRAINING LLC
02.2025 - Current
- Measured student performance using objective evaluation criteria aligned with national guidelines for effective CPR administration.
- Incorporated diverse teaching methods to accommodate various learning styles, improving overall comprehension levels among students.
- Evaluated program effectiveness by analyzing participant feedback, making necessary adjustments to enhance course content and instructional methodologies as needed for optimal results.
- Increased community awareness of CPR importance through public workshops, presentations, and seminars.
- Promoted a safe learning environment by maintaining proper equipment maintenance, cleanliness, and usage protocols during practice sessions.
- Optimized class sizes to facilitate personalized instruction while maintaining accessibility for community members seeking certification or recertification opportunities.
- Organized special training sessions for high-risk groups, increasing awareness of the importance of early intervention in emergency situations involving cardiac arrest or respiratory distress.
- Enhanced student retention of CPR knowledge through scenario-based training exercises and demonstrations.
- Ensured compliance with The American Red Cross Association guidelines in all aspects of CPR course delivery.
Administrative Manager
IAE TRANSPORT INC
06.2024 - 06.2025
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Early Childhood Educator
Children Learning Center
01.2023 - 04.2024
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Forklift Operator
Ryder Logistics
03.2021 - 03.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Education
Coyote High School
Buena Park, CADekalb High School
DeKalb, IL06-2013
Associate of Science - Certified Nursing Assistant
Kishwaukee Community Collage
Malta, IL05-2012
Associate of Applied Science - Early Childhood Care And Education
University At Albany
Albany, NY11-2024
Skills
- First aid training, Safety protocols, First aid, AED and CPR, Emergency medical response
- Multitasking, Time management, Teamwork and collaboration
- Excellent communication, Decision-making, Problem-solving, Organizational skills
- Reliability, Adaptability and flexibility
- Self motivation, Interpersonal skills, Professionalism
Accomplishments
- Founder of Hands-On-Training, LLC
Affiliations
- American Red Cross Association
Certification
- Certified CPR Instructor, Hands-On-Training - every 2 years.
Languages
Spanish
Native or Bilingual
Timeline
CPR Instructor
HANDS-ON-TRAINING LLC
02.2025 - Current
Administrative Manager
IAE TRANSPORT INC
06.2024 - 06.2025
Early Childhood Educator
Children Learning Center
01.2023 - 04.2024
Forklift Operator
Ryder Logistics
03.2021 - 03.2023
Coyote High School
Dekalb High School
Associate of Science - Certified Nursing Assistant
Kishwaukee Community Collage
Associate of Applied Science - Early Childhood Care And Education
University At Albany
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