Esmeralda Rangel

• Reservation and Logistics: Manage, make and confirm dining, tennis, gold or club facility reservations.
• Reduced downtime by performing regular maintenance checks and addressing issues promptly.
• Ensure the reception area is clean, organized and presenting the area as professional image of EBC.
• Member Services: Greet members/Guests warmly, check them in, and act as a central information source for all club members.
• Communication Hub: Answer, screen and forward incoming telephone calls; take messages and relay inquires to appropriate departments(e.g., event planning, golf programs)

Housekeeping Attendant-Women's locker Room on site at East Bank Club

• Maintain effective and ongoing communication regarding the needs of the locker room, which includes managing inventory, addressing member feedback, and communicating any maintenance issues that may arise.
• Use prescribed cleaners to clean all surfaces(including but not limited to mirrors, tiles, stainless steel, toilets, carpets, showers, steam sauna and lockers).
• Rapidly and efficiently gather towels and robes for laundry and maintain a sufficient supply of clean towels in both the locker room and the Spa.
• Stock all supplies throughout the locker room(including but not limited to soaps, shampoos, conditioners, lotions, hairbrushes, combs, Q-tips, tissues, toilet paper, and paper towels).
• Ensure all containers are not only clean but also visually appealing and easy to read.
• Maintain condition of lockers rooms on a daily basis.
• Use various tools to maintain the cleanliness of all flooring throughout the locker room: mops, vacuums.
• Clean and disinfect all surfaces necessary, including sandals and water dispensers in the Spa.
• Basic knowledge of the club and club offerings.
• Professionally enforce Club policies and procedures, including Children's guidelines.

• Managing multiple priorities and excelling as a medical assistant in an outpatient Internal Medicine clinic.
• Bilingual: English and Spanish.
• Experience of more than 10 years as a medical assistant.
• Great customer service skills with provider and patients.
• Team player
• Record vital signs, nebulizer treatments, preform EKG’s
• Responsible for obtaining patients history before doctor’s visit
• Scheduling office visit appointments, register/check-in patients, answer high volume calls, do reminder calls prior to appointments
• Dressing changes
• Triage and assess phone calls and deliver messages to MD electronic charting.
• Scheduling appointments, coordinating appointments to specialty clinics.
• Processing referrals and precertification’s for outpatient procedures/specialty.
• Prescription refills
• Medical records request
• Create patient letters to return to work, complete FLMA and other forms
• Stock rooms/gown supplies
• Audit log for patients with INR/PT
• Chart review process for BC/BS, VFC and IPA HMO insurances
• Electronic charting with Practice Fusion program and Meditech for lab ordering and results.

• Measured vital signs for pediatrics, OB/GYNE, family practice, Internal Medicine
• Ear lavage, set up biopsies trays for endometrial and endocervical procedures
• Triaged phone calls. appointment scheduling, front desk filing, referrals.
• Administered vaccines, blood draws, processed labs
• Served as a floater for other MT. Sinai Satellites.
• Called in medication refills for patients.
• Processed labs, phoned patients with test results.
• Monitor vaccines for VFC