Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Erindi Purballari

Norridge

Summary

Dynamic Computer Consultant with a proven track record at Best Buy, excelling in technical troubleshooting and customer service. Recognized for enhancing team productivity and delivering exceptional product demonstrations. Adept at system analysis and time management, consistently resolving issues and exceeding customer expectations in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Computer Consultant

Best Buy, Geek Squad
Norridge
10.2022 - Current
  • Managed household errands and other essential duties.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day responsibilities accurately and efficiently.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Operated a variety of machinery and tools safely and efficiently.
  • Identified the needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Recognized by management for providing exceptional customer service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.

Sales Associate

Best Buy
Norridge
10.2022 - Current
  • Conducted product demonstrations to highlight features and benefits.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Described merchandise and explained use, operation and care.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Worked with fellow sales team members to achieve group targets.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Education

Associate of Arts -

Triton College
River Grove, IL
05-2026

High School Diploma -

Ridge Wood
Norridge, IL
05-2024

Skills

  • Customer service
  • Technical troubleshooting
  • System analysis
  • Time management
  • Sales strategies
  • Product demonstrations

Affiliations

  • I am currently getting my associates degree and going for my bachelors degree soon.
  • I love sport soccer, football, snowboarding
  • I do play a fair share of games

Languages

English
Native/ Bilingual
Albanian
Native/ Bilingual

Accomplishments

  • In the last 2 quarter working at Geek Squad at Best Buy I was able to push out the most amount of memberships and generate the most amount of labor.
  • I was allowed to work on the sales floor even though that was not my job title because of my exceptional skills and my ability to communicate with customers.
  • I would try not to get manger involved in situations where the client/customer was upset about something.

Timeline

Computer Consultant

Best Buy, Geek Squad
10.2022 - Current

Sales Associate

Best Buy
10.2022 - Current

Associate of Arts -

Triton College

High School Diploma -

Ridge Wood

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Erindi Purballari