Results-driven professional with a strong background in healthcare regulation and inter-agency collaboration. Recognized for effective communication and stakeholder engagement, leading to successful policy implementations and improved service delivery outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Division Chief of Assisted Living
IDPH Office of Healthcare Regulation
Springfield, IL
03.2025 - Current
Developed and implemented healthcare regulations to enhance operational compliance.
Collaborated with cross-functional teams and inter-agency programs to streamline regulatory processes and improve efficiency.
Evaluated policy changes for potential impact on healthcare delivery systems in the region.
Provided training and guidance to staff on regulatory requirements and best practices.
Navigated complex negotiations with stakeholders, resulting in mutually beneficial agreements that advanced division interests.
Collaborated with other departments to develop cross-functional initiatives for organizational success.
Enhanced communication within the division through regular meetings, updates, and training sessions.
Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
Created reports, presentations and other materials for executive staff.
Certified Speech Language Pathologist:
Hospitals, SNF, and School Based Setting
Springfield, IL
09.2000 - Current
Analyzed regulatory statutes and implemented updates reflecting changes in state and federal legislation.
Performed comprehensive hearing and vision assessments within educational environments to ensure early detection of potential issues and initiate appropriate referrals.
Facilitated tailored intervention strategies with occupational therapy experts to support clients facing low vision and hearing impairments.
Collaborated with stakeholders to advocate for necessary resources and services, enhancing access to speech-language therapy programs.
Contributed to formulation of departmental policies and procedures, enhancing quality improvement initiatives by participating in staff meetings and committees.
Served as a resource for colleagues seeking advice on complex cases, sharing expertise and insights from years of clinical experience in speech-language pathology.
Utilized appropriate technology tools such as augmentative communication devices to aid patients in achieving their communication objectives more efficiently.
Assistant Bureau Chief - Long Term Care
IDPH - OHCR
Springfield, IL
02.2023 - 03.2025
Developed and implemented policies to enhance public health program effectiveness.
Coordinated cross-functional teams to ensure compliance with regulatory standards.
Analyzed program data to identify trends and inform strategic decision-making.
Led stakeholder engagement initiatives to foster community partnerships and resource sharing.
Led successful initiatives to secure grants for special projects that elevated the bureau''s reputation for groundbreaking journalism.
Fostered a culture of excellence within the bureau through ongoing training programs and performance evaluations.
Streamlined communication between departments for improved collaboration and reduced redundancies.
Established and optimized bureau procedures to meet changing requirements.
Trained, motivated and disciplined employees to achieve optimal performance.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Reported issues to higher management with great detail.
Director of Rehabilitation Services
Health Pro Heritage & Select Rehab
Springfield, IL
02.2003 - 01.2023
Led development and implementation of innovative rehabilitation programs enhancing patient recovery outcomes.
Directed multidisciplinary teams to ensure high-quality service delivery and compliance with regulatory standards.
Oversaw budget management and resource allocation to optimize operational efficiency across rehabilitation services.
Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
Developed interdisciplinary collaboration for optimal patient care and service delivery.
Championed patient-centered care principles, promoting empathy, compassion, and cultural competence within the department's daily operations.
Education
Master of Science - Speech-Language Pathology
Western Illinois University
Macomb, IL
05-2002
Skills
Critical thinking for policy development
Collaboration with inter-agency and external stakeholders
Effective communication: written, verbal, visual
Adaptability and flexibility
Training and orientation
Public relations
Conflict resolution
Document review
Quality assurance
Accomplishments
Guest speaker/presenter at the Illinois Speech-Language and Hearing Association conference, Leading Age, Il Department of Aging, Illinois Health Care Association
Certification
Certified Professional Educator with the IL State Board of Education,
ASHA Certified Speech-Language Pathologist
Board of Trustees for the Central IL Speech-Language Hearing Association
Chairperson for the Assisted Living and Shared Housing Advisory Board