Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Erika Ruvalcaba

Erika Ruvalcaba

Joliet

Summary

Dynamic and results-driven professional with extensive experience at Hub Group, excelling in team leadership and inventory management. Proven ability to enhance operational efficiency through effective communication and collaboration. Skilled in data entry and customer service, consistently exceeding expectations while maintaining attention to detail in fast-paced environments.

Motivated, independent worker with high energy and great communication skills.
Reliable and friendly professional able to work with oversight and collaborate in team environments.
Proactive and results-driven, consistently exceeding expectations in previous roles.
Capable of gathering and organizing specific data as well as converting documents into the desired formats.
Bringing 4 years of experience managing front-desk operations in a fast-paced environment.
Verifies documents, investigates problems, and implements effective solutions.
Professional administrative assistant with advanced knowledge of records management.
Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
Task prioritization, organization, and workflow optimization are all skills she possesses.
Outstanding
Adaptable
Strong work ethic, professional demeanor, and initiative are all assets.
Dedicated Administrative Assistant with a strong track record of anticipating professional needs and proactively identifying and resolving issues.
Creative
Managing files, directing visitors, and restocking office supplies like paper and snacks are all skills I have.
Administrative Assistant with strong customer service skills and the resilience to handle the challenges of fast-paced environments.
Customer service is a priority.
Focused on customer service
Solid understanding of all front-office responsibilities, as well as excellent oral and written communication skills.
Capable of working alone or in groups to complete clerical tasks on time and accurately.
Effective, Reliable and Hands-on
Excellent at drafting and finalizing correspondence, memoranda, and reports.
Passionate about business success and skilled at assisting company employees, office staff, and customers

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Leader

Hub Group
02.2024 - 03.2025

• Operated forklift to safely and efficiently move materials, products, and equipment
• Loaded and unloaded trucks, ensuring proper placement of items to prevent damage
•Communicated effectively with supervisors or manager and coworkers regarding daily tasks and priorities
•Collaborated with team members to meet daily production goals by prioritizing tasks effectively
• Assisted in training new employees on safe operation techniques when operating a forklift
•Collaborated with Cross Dock department to ensure timely loading of trucks for outbound shipments
•Maintained a high level of accuracy when recording inventory movements

Fulfillment Associate

Amazon ORD
10.2022 - 11.2023
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Senior Caregiver

Link Homecare
10.2021 - 10.2022

⦁Companionship and care provider for seniors.
⦁Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and wellbeing
⦁Assisted with daily activities such as bathing, dressing, grooming, and medication management
⦁Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
⦁Maintained a clean and organized living environment for clients by performing light housekeeping duties
⦁Created personalized care plans for each client based on their individual needs and preferences
⦁Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
⦁Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental simulation
⦁Provided companionship and emotional support to alleviate feelings of loneliness or isolation o collaborated with healthcare professionals, family members, and other caregivers to ensure continuity
⦁Documented daily observations including changes in behavior or health conditions
⦁Assisted with physical therapy exercises as directed by healthcare professionals
⦁Assisted clients in getting into and out of bed and with any needs.
⦁Doing visits to clients or assisting living facilities.
⦁In charge of doing invoices to clients.
⦁Scheduling caregivers.

Stock Associate Team Lead

Allsaints
08.2019 - 09.2021

⦁Worked with members of the sales team to keep track of inventory levels, complete accurate orders, and resolve item issues.
⦁Stocked merchandise daily, clearly labeling items, arranging according to size or color and preparing attractive displays.
⦁Demonstrated strong communication skills as well as an understanding of the requirements for processing packing slips.
⦁Accepted packages that had been delivered, verified products, and double-checked delivery totals.
⦁Went through the shelves and removed any products that were defective or expired.
⦁Pick, packed and shipped customer orders.
⦁Entering daily data for receiving.
⦁Dropship Lead department
⦁Handling emails, any problems in the system and shipping special orders.

Education

N/A

Joliet Central High School
Joliet, IL
05-2012

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team Lead
  • Computer
  • -Tipping
    -Excel
    -Data entry
    -Clerk

    ⦁Talking to customers, customer service
    ⦁Designing landscaping ideas
    ⦁Picking, Shipping and Packing
    ⦁Shipping and receiving clerk
    ⦁Caregiver

Certification

Team Lead

Caregiver

Forklift sit down

Forklift Clam

Forklift Cherrypicker


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Team Leader

Hub Group
02.2024 - 03.2025

Fulfillment Associate

Amazon ORD
10.2022 - 11.2023

Senior Caregiver

Link Homecare
10.2021 - 10.2022

Stock Associate Team Lead

Allsaints
08.2019 - 09.2021

N/A

Joliet Central High School
Erika Ruvalcaba