Erik Owens

• Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
• Adhered to EPA and OSHA regulations.
• Enhanced water treatment efficiency by optimizing plant operations and conducting routine maintenance.
• Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
• Monitored water quality and adjusted chemical dosages to meet regulatory standards.
• Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.

• Trained employees on equipment operation and safety protocols.
• Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
• Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
• Followed verbal and written instructions to properly move and ship products.
• Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.

Sold Harleys, cars and trucks, and campers. Dealt with customers on a daily basis.

• Issued parts to technicians to complete customers' repairs.
• Served customers in-store and by telephone to answer questions and place orders.
• Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
• Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.