Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erick Mendez

Waukegan,Illinois

Summary

Professional mobile detailing specialist equipped to elevate vehicle aesthetics and functionality. Skilled in advanced cleaning techniques, paint correction, and interior reconditioning. Strong team collaborator, adaptable to changing needs, and consistently delivers high-quality results. Known for reliability, attention to detail, and strong customer service skills.

Overview

10
10
years of professional experience

Work History

Mobile Detailer

Splash Hand Car Wash
03.2022 - 05.2025
  • Demonstrated adaptability when facing unique challenges or complex requests, leading to successful project completion.
  • Developed expertise in a variety of detailing techniques, including paint correction, ceramic coating application, and interior deep cleaning.
  • Established trust and rapport with clients through clear communication and dedication to understanding their specific needs.
  • Delivered comprehensive pre-and post-service consultations with clients to ensure transparency in expectations and results.
  • Enhanced customer satisfaction by providing thorough and meticulous detailing services for various vehicle types.

Assistant Manager

Splash Hand Car Wash
12.2014 - 05.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff.
  • Excellent customer service. Improved customer satisfaction by addressing and resolving complaints promptly.
  • Monitored cash intake and deposit records. Counted the cash register and crew tips on a daily basis.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed all inventory.
  • Crew trainor and mentor.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Maintained and ran a mobile detailing service which included having great customer support and having excellent experience in detailing.

Education

High School Diploma -

Waukegan High School
Waukegan, IL
05-2015

Skills

  • Fast Learner
  • Prefer Hands-On Work
  • Bilingual
  • Friendly
  • Hard Worker

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Mobile Detailer

Splash Hand Car Wash
03.2022 - 05.2025

Assistant Manager

Splash Hand Car Wash
12.2014 - 05.2025

High School Diploma -

Waukegan High School

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Erick Mendez