Erick Landaverde
Chicago
Summary
Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.
Overview
7
7
years of professional experience
Work History
SECURITY GUARD
Allied Universal Security Services
Chicago
09.2024 - Current
- Assisted in access control by verifying credentials of individuals entering premises.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Searched bags manually to identify prohibited items and contraband.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Collaborated with law enforcement during investigations or emergency responses as needed.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Provided customer service assistance to staff and visitors in a professional manner.
SECURITY GUARD
Monterreysecurity
Chicago
08.2023 - 09.2024
- Patrolled interior and exterior locations to prevent unauthorized access and ensure safety.
- Authorized entrance of approved personnel to secured areas and buildings.
- Patrolled premises to identify and quickly respond to suspicious individuals or activities.
- Coordinated with security team via 2-way radio or cell phone to effectively respond to incidents.
- Executed crowd control during events to maintain safety and order for all attendees.
- Conducted vehicle checks in parking areas for suspicious activity or safety violations.
MEAT DEPARTMENT CLERK
Food 4 Less Supermarket
Chicago
04.2019 - 08.2023
- Delivered customer service by addressing inquiries on meat selection, quality, and pricing, enhancing customer satisfaction.
- Supported department manager in achieving sales and profit goals by ensuring compliance with quality assurance standards and maintaining a safe, clean environment.
- Guided customers in choosing appropriate cuts of meat based on their preferences and needs.
- Recommended meat items to customers in response to expressed needs or preferences, offered samples and cheerfully cut meats to customer's specifications.
- Provided excellent customer service to all customers.
Education
GED -
Illinois Community College Board
Chicago, IL03-2015
Skills
- CCTV monitoring
- Facility security checks
- Metal detector operation
- Sensitive information handling
- CPR certified
- Conflict resolution
- Adaptability
- Effective communication
- Customer service
Languages
- English
- Spanish, Fluent
- English, Fluent
Timeline
SECURITY GUARD
Allied Universal Security Services
09.2024 - Current
SECURITY GUARD
Monterreysecurity
08.2023 - 09.2024
MEAT DEPARTMENT CLERK
Food 4 Less Supermarket
04.2019 - 08.2023
GED -
Illinois Community College Board