Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erick Garduno

Wheeling

Summary

Dynamic and results-driven professional with a proven track record at CVS Pharmacy, excelling in customer service and crew leadership. Skilled in optimizing team performance and managing inventory controls, leading to significant cost savings. Adept at problem-solving and fostering strong relationships, ensuring an exceptional customer experience. Valid driver's license.


Dynamic individual with hands-on experience in management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Crew Member

CVS Pharmacy
02.2024 - 05.2025
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Delegated high volumes of work to empower team, build trust, and assist with professional development.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Built relationships with customers and managed accounts to drive revenue and profit.

Resident Manager

Centre Street LLC
01.2022 - 06.2023
  • Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
  • Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
  • Used [Software] to maintain resident database of personal information, repairs and lease agreements.
  • Collected, recorded and deposited monthly rents from over [Number] tenants.
  • Managed, scheduled and determined workload for [Number]-member property management team.
  • Conducted property move-ins, move-outs and walk-through inspections.
  • Reported and documented maintenance requests and scheduled appropriate services.
  • Communicated effectively with owners, residents, and on-site associates.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Coordinated appointments to show marketed properties.

Delivery Driver

Papa Johns
02.2021 - 12.2021
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Crew Member

Taco Bell KFC
01.2019 - 11.2019
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

Bachelor of Arts - Jazz Saxophone Performance

Peabody Institute of The Johns Hopkins University
Baltimore, MD
05-2025

Skills

  • Line efficiency
  • Creativity and innovation
  • Customer service
  • Willingness to learn
  • Crew leadership
  • Multitasking and organization
  • Interactive communication skills
  • Problem-solving
  • Attention to detail
  • Time management
  • Valid Driver's license

Languages

Spanish
Professional Working

Timeline

Crew Member

CVS Pharmacy
02.2024 - 05.2025

Resident Manager

Centre Street LLC
01.2022 - 06.2023

Delivery Driver

Papa Johns
02.2021 - 12.2021

Crew Member

Taco Bell KFC
01.2019 - 11.2019

Bachelor of Arts - Jazz Saxophone Performance

Peabody Institute of The Johns Hopkins University

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Erick Garduno