Erich Stanley
Joliet
Summary
Dynamic Field Service Technician with extensive experience at Equipment Depot, recognized for exceptional service and effective communication. Proven expertise in electrical and hydraulic diagnosis, complemented by a commitment to team training and mentorship. Adept at enhancing system performance and maintaining industry certifications, consistently exceeding quality assurance targets.
Overview
24
24
years of professional experience
Work History
Field Service Technician
Equipment Depot
04.2022 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Maintained and repaired both electric and lp or diesel forklifts and aerial equipment
Lead Field Service Technician
Crown Lift Trucks
06.2015 - 04.2022
- Increased team efficiency through clear communication and regular training of junior technicians.
- Enhanced overall system performance by conducting thorough diagnostic tests and implementing necessary upgrades.
- Maintained up-to-date industry certifications, ensuring adherence to professional standards in service delivery.
- Consistently exceeded performance targets set by management regarding quality assurance metrics.
- Maintained and repaired electric and lp and diesel forklifts and aerial equipment
- Helped train and mentor less experienced technicians
Adjunct Faculty Member
Joliet Junior College Automotive Department
08.2010 - 12.2019
- Taught electrical fundamentals and electrical diagnosis classes
Automotive Technician
Rod Baker Ford Quicklane
12.2014 - 06.2015
Automotive Technician
Warning Automotive
09.2014 - 12.2014
Lead Automotive Technician
Meineke Car Care
01.2014 - 09.2014
Lead Automotive Technician
Minooka Auto Repair
09.2013 - 12.2013
Lead Automotive Technician
Malley's Auto Repair
10.2012 - 09.2013
Automotive Technician
Complete Car Repair
01.2012 - 10.2012
Lead Technician
TMW Equipment Repair
02.2010 - 12.2011
Automotive Technician
Rockdale Automotive
04.2009 - 02.2010
Lead Automotive Technician
New Lenox Auto Repair
02.2008 - 05.2009
Automotive Technician
Rockdale Automotive
02.2005 - 02.2008
Service Advisor
Ron Tirapelli Ford
02.2004 - 02.2005
Automotive Technician
Bolingbrook Auto Repair
08.2003 - 09.2003
General Service Technician
MIckey's Goodyear
02.2002 - 08.2003
Education
Associate of Applied Science - Automotive Technology
Joliet Junior College
Joliet, ILSkills
Electrical diagnosis and repair experience
Hydraulic diagnosis and repair experience
Small amount of welding experience with both flux core and mig, and stick
Good at communicating information to both supervisors and customers
Timeline
Field Service Technician
Equipment Depot
04.2022 - Current
Lead Field Service Technician
Crown Lift Trucks
06.2015 - 04.2022
Automotive Technician
Rod Baker Ford Quicklane
12.2014 - 06.2015
Automotive Technician
Warning Automotive
09.2014 - 12.2014
Lead Automotive Technician
Meineke Car Care
01.2014 - 09.2014
Lead Automotive Technician
Minooka Auto Repair
09.2013 - 12.2013
Lead Automotive Technician
Malley's Auto Repair
10.2012 - 09.2013
Automotive Technician
Complete Car Repair
01.2012 - 10.2012
Adjunct Faculty Member
Joliet Junior College Automotive Department
08.2010 - 12.2019
Lead Technician
TMW Equipment Repair
02.2010 - 12.2011
Automotive Technician
Rockdale Automotive
04.2009 - 02.2010
Lead Automotive Technician
New Lenox Auto Repair
02.2008 - 05.2009
Automotive Technician
Rockdale Automotive
02.2005 - 02.2008
Service Advisor
Ron Tirapelli Ford
02.2004 - 02.2005
Automotive Technician
Bolingbrook Auto Repair
08.2003 - 09.2003
General Service Technician
MIckey's Goodyear
02.2002 - 08.2003
Associate of Applied Science - Automotive Technology
Joliet Junior College
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