Erica Snow
Pana health and Rehab
Assumption
13
years of professional experience
Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.
Compassionate Certified Nursing Assistant with experience in providing patient care in various healthcare settings. Skilled in assisting patients with daily living activities, monitoring vital signs, and maintaining patient records. Demonstrated ability to build strong relationships with patients and work effectively within multidisciplinary medical teams. Proven track record of improving patient comfort and safety through dedication and empathetic care.
Work History
Staffing Manager
11 Months- Built strong client relationships that promoted customer satisfaction and retention.
- Monitored account performance metrics to discover growth possibilities and enhance service offerings.
- Created customized solutions based on client requirements to improve service delivery and value.
- Worked with cross-functional teams to simplify processes and boost operational efficiency for clients.
- Organized regular client meetings to present progress updates and proactively address any concerns.
- Established effective communication strategies with clients leading to improved relationships and retention.
- Partnered with upper management to drive continuous improvements and surpass team objectives.
- Handled issues with high-profile customers to sustain relationships and grow repeat business.
- Developed and implemented staffing strategies to meet client needs and optimize workforce efficiency.
- Led recruitment efforts, utilizing applicant tracking systems to streamline candidate selection process.
- Collaborated with hiring managers to define job requirements and create effective job descriptions.
- Established strong relationships with clients, ensuring ongoing communication about staffing needs and expectations.
- Conducted interviews, evaluated candidates, and provided feedback to clients on potential hires.
- Monitored staffing metrics, leveraging data insights to drive continuous improvement in recruitment processes.
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Mitigated risk factors in the recruitment process by conducting thorough background checks and reference verifications for potential candidates.
- Developed targeted recruiting plans for hard-to-fill positions, resulting in successful placements within tight deadlines.
- Recruited and hired employees for Graphic Packaging .
- Collaborated with HR teams to ensure compliance with employment laws, regulations, and company policies throughout the recruitment process.
- Conducted comprehensive candidate interviews to assess skills, qualifications, and cultural fit for each role, leading to higher employee retention rates.
- Wrote and posted job descriptions.
- Achieved notable client satisfaction by meticulously matching candidate skills and company culture, resulting in longer-lasting placements.
Certified Nursing Assistant
5 Years 10 Months- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Administered medications as directed by registered nurse or physician.
- Provided emotional support to family members regarding end-of-life decisions.
- Assisted residents in preparing for activities and social programs.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Answered call lights promptly and responded to patient needs accordingly.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Planned and served meals and snacks to patients according to prescribed diets.
- Participated in educational programs related to nursing assistant skills development.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Observed patients for any changes in their physical or mental condition.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned bedridden patients to prevent bedsores.
Bartender
10 Years 7 Months- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Stocked ice bins and coolers as needed throughout shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Balanced daily registers and generated sales reports for management.
- Effectively multitasked within fast-paced environment.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored bar inventory and promptly restocked low items before depletion.
- Greeted frequent visitors by name and explained new promotions.
- Planned and coordinated special events to boost customer numbers and profits.
- Cleansed glasses with sanitizing solution after each use.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Education
Certificate - Phlebotomist
Graduate Certificate - E.M.T
- Certified Nursing Assistant
High School Diploma
Skills
Patient care
Vital signs monitoring
Medication administration
Personal hygiene
Medical documentation
Daily living assistance
Compassionate communication
Team collaboration
Time management
Problem solving
Attention to detail
Responding to emergencies
Self motivation
Empathy and compassionate care
Goal setting
Teamwork
CPR certified
Collaborative team work
Staffing processes
Onboarding processes
Training and development
Employee relations
Employee communications
Recruitment and selection
Candidate sourcing
Organizational development
Talent acquisition
Recruitment expertise
Sourcing new candidates
Compensation and benefits
Staffing strategy
Scheduling processes
Timeline
Staffing Manager
LSI Staffing
09.2025 - CurrentRead More
Certified Nursing Assistant
Pana health and Rehab
10.2020 - CurrentRead More
Bartender
Blue Bell Club
06.2013 - 01.2024Read More
Central A&M High School
High School Diploma
Read More
Pana Adult Learning Center
from Certified Nursing Assistant
Read More
Richland Community College
Graduate Certificate from E.M.T
Read More
Richland Community College
Certificate from Phlebotomist
Read More