Erica Patterson
Aurora
Summary
Proficient in customer service with a focus on efficient time management and effective problem resolution. Capable of crafting successful solutions through strong analytical skills. Excellent communicator, both verbally and in writing, fostering positive relationships. Self-motivated and detail-focused, committed to achieving excellence.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Special Education Teachers Assistant
IPSD #204 Nancy Young Elementary
08.2024 - Current
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Self Contained Teachers Assistant
IPSD#204-Nancy Young Elementary
08.2023 - 05.2024
- Assisted students with activities to maximize participation in learning and achievement of IEP objectives.
Library Assistant
IPSD#204-Nancy Young Elementary
08.2020 - 08.2023
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
Lunchroom Supervisor/Crossing Guard
IPSD#204-Nancy Young Elementary
08.2013 - 05.2023
- Improved student lunchroom behavior by implementing clear rules and expectations.
- Ensured a clean and sanitary environment for students by performing regular cleaning tasks.
- Assisted teachers during non-meal hours with classroom and student support needs.
Medical/Dental Claims Processor
Harcourt Brace Jovanovich (HBJ)
08.1987 - 10.2001
- Reviewed medical claims for accuracy and completeness before submission.
- Calculated payment amounts based on approved fee schedules and plan provisions.
- Assisted patients with questions regarding their medical bills or insurance coverage issues through phone calls or written correspondence.
Education
Associate in Arts (A.A.) -
Valencia Community College
Kissimmee, FL05.1996
Skills
- Student Supervision
- Student Advocacy
- Adaptability and flexibility
- Decision-making abilities
- Verbal and written communication
- Empathy and compassion
- Autism support
- Relationship building skills
- IEP compliance
Certification
- BLS Certification - 8/2024 - 8/2026
Timeline
Special Education Teachers Assistant
IPSD #204 Nancy Young Elementary
08.2024 - Current
Self Contained Teachers Assistant
IPSD#204-Nancy Young Elementary
08.2023 - 05.2024
Library Assistant
IPSD#204-Nancy Young Elementary
08.2020 - 08.2023
Lunchroom Supervisor/Crossing Guard
IPSD#204-Nancy Young Elementary
08.2013 - 05.2023
Medical/Dental Claims Processor
Harcourt Brace Jovanovich (HBJ)
08.1987 - 10.2001
Associate in Arts (A.A.) -
Valencia Community College
Similar Profiles
Alexis SilvaAlexis Silva
Lunchroom Supervisor at Ipsd 204Lunchroom Supervisor at Ipsd 204
Jennifer CouchJennifer Couch
3rd Grade Teacher at Nancy Young Elementary School3rd Grade Teacher at Nancy Young Elementary School
Zaviar OziemkowskiZaviar Oziemkowski
Supervision Aid at Nancy Cory Elementary SchoolSupervision Aid at Nancy Cory Elementary School
Aric VennenAric Vennen
Regional Sales Manager at Royal Crest Dairy Inc.Regional Sales Manager at Royal Crest Dairy Inc.
Rheanna BrownleeRheanna Brownlee
Assistant Director at Everbrook AcademyAssistant Director at Everbrook Academy