Antoine McKinney
Elgin
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations.
Overview
27
27
years of professional experience
2000
2000
years of post-secondary education
1
1
Certification
Work History
Delivery Driver
Papa John's Pizza
Elgin
05.2023 - Current
- Delivered pizzas promptly to ensure customer satisfaction and repeat business.
- Maintained vehicle cleanliness and functionality for safe transportation.
- Navigated efficiently through local routes to minimize delivery times.
- Handled cash and card transactions accurately during deliveries.
- Collaborated with team members to coordinate peak hour deliveries effectively.
- Followed safety protocols to ensure compliance while driving and delivering orders.
- Communicated with customers regarding order status and delivery updates.
- Assisted in training new drivers on delivery procedures and best practices.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Inspected vehicle and maintained gas, oil and water levels.
- Notified customers of delays to decrease calls to support.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Delivery Driver
Jimmy Johns Gourmet Subs
Arlington Heights
04.2022 - 06.2024
- Delivered pizzas promptly to ensure customer satisfaction and repeat business.
- Maintained vehicle cleanliness and functionality for safe transportation.
- Navigated efficiently through local routes to minimize delivery times.
- Communicated with customers regarding order status and delivery updates.
- Assisted in training new drivers on delivery procedures and best practices.
- Handled cash and card transactions accurately during deliveries.
- Collaborated with team members to coordinate peak hour deliveries effectively.
- Followed safety protocols to ensure compliance while driving and delivering orders.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Notified customers of delays to decrease calls to support.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Supervised cashier team to ensure smooth daily operations and customer service.
- Trained new cashiers on register systems and company policies.
- Managed cash handling procedures to maintain accuracy and security.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
- Processed refunds and exchanges according to company policy.
- Ensured compliance with all safety regulations while performing tasks.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Warehouse Manager
Duraco
Hanover Park
09.1998 - 10.2021
- Oversaw daily warehouse operations and ensured efficient workflow management.
- Coordinated inventory control and maintained accurate stock records.
- Implemented safety protocols and trained staff on best practices.
- Managed shipping and receiving processes to streamline deliveries.
- Supervised team performance and provided ongoing support and guidance.
- Organized warehouse layout to optimize space and accessibility.
- Conducted regular inspections to ensure compliance with safety standards.
- Collaborated with suppliers to manage inventory levels effectively.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Operated forklifts to fill or empty overhead spaces.
- Established and maintained good relations with customers, vendors, and transport companies.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Communicated regularly with other departments regarding supply chain activities.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Education
GED
Woodstock, ILSkills
- Route navigation
- Vehicle inspection
- Transaction handling
- Safety compliance
- Customer relationship management
- Inventory control
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Conflict resolution
- Training and mentoring
- Positive attitude
- Valid Driver's license
- Problem-solving
- Responsible driver
- Logistics
- Punctual and reliable
- Shipping and packaging
Certification
- Class C License
- Forklift license
- Warehouse manager certifications
- Employee of the year for 3 years (Duraco)
References
References available upon request.
Timeline
Delivery Driver
Papa John's Pizza
05.2023 - Current
Delivery Driver
Jimmy Johns Gourmet Subs
04.2022 - 06.2024
Warehouse Manager
Duraco
09.1998 - 10.2021
GED