ERICA MARTINEZ
Berwyn
Summary
Detail-oriented and motivated healthcare professional with over three years of experience as a Pharmacy Technician and current undergraduate training in Applied Health Sciences at the University of Illinois Chicago. Experienced in prescription processing, patient communication, insurance verification, healthcare documentation, and HIPAA compliance. Bilingual in English and Spanish with a strong commitment to patient safety and quality care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Riverside, IL
03.2020 - Current
- Process written and electronic prescriptions while verifying accuracy and completeness
- Maintain patient profiles, insurance information, and prescription data in pharmacy systems
- Assist patients with medication questions, insurance issues, and general health inquiries
- Identify and flag potential medication allergies and adverse reactions to promote patient safety
- Ensure HIPAA compliance and confidentiality in all patient interactions
- Support inventory management to reduce waste, backorders, and overstock
Education
Bachelor of Science - Applied Health Sciences
University of Illinois Chicago (UIC)
Chicago, IL05-2027
Coursework - Biological Sciences
Morton College
Skills
- Patient-centered communication
- Prescription processing
- Medical insurance claims
- Healthcare documentation & data entry
- Inventory control
- HIPAA compliance
- Bilingual (English/Spanish)
- Multitasking in fast-paced environments
Certification
- Pharmacy Technician License
- Basic Life Support (BLS), American Heart Association — Valid through July 2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
03.2020 - Current
Coursework - Biological Sciences
Morton College
Bachelor of Science - Applied Health Sciences
University of Illinois Chicago (UIC)