Eric Rodriguez
Naperville
Summary
Developed strong customer service and communication skills in a fast-paced restaurant environment, effectively addressing diverse customer needs and resolving conflicts. Skilled in time management and multitasking to ensure smooth operations and high levels of customer satisfaction. Seeking to apply these transferable skills in a new field, with a focus on delivering exceptional service and building positive connections.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Potters Place
05.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Resolved customer inquiries and concerns promptly to enhance satisfaction levels.
Restaurant Food Runner
La Sorella Di Francesca
10.2022 - Current
- Delivered food orders promptly to ensure customer satisfaction and timely service.
- Assisted kitchen staff in maintaining cleanliness and organization of workstations.
- Adapted to high-pressure environments, ensuring consistent service during peak hours.
- Supported team members by training new hires on food running procedures.
Restaurant Busser
Potters Place
05.2022 - 10.2024
- Cleared and set tables efficiently to enhance guest experience.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Supported inventory management by restocking supplies as needed.
- Trained new bussers on cleaning procedures and restaurant protocols.
Education
BBA - Finance
University of Illinois At Chicago
Chicago, IL05-2028
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Server
Potters Place
05.2025 - Current
Restaurant Food Runner
La Sorella Di Francesca
10.2022 - Current
Restaurant Busser
Potters Place
05.2022 - 10.2024
BBA - Finance
University of Illinois At Chicago