Proven Guest Service Ambassador at Chicago's First Lady, adept in enhancing guest satisfaction and loyalty through exceptional complaint handling and personalized service. Leveraged strong empathy and computer skills to streamline operations and increase revenue, demonstrating a results-driven approach with a focus on achieving high customer satisfaction rates. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.