Eric Harvey

• Lead end-to-end content development and editing for digital publications; implement LLM-assisted systems to scale content velocity.
• Serve as editor-in-chief: set style, tone, accuracy, and consistency; create briefs, production workflows, and timelines; supervise a small team of internal content creators.
• Drove user engagement up >100% year over year for three consecutive years through strategic editorial programs and optimization.
• Produce data-driven performance reports for senior leadership using Excel; align content with product and marketing objectives.
• Tools: Adobe Creative Suite, Excel, LLM evaluation, content management practices.
• Data Discovery & Enrichment / Regulatory Compliance (Business Divisions) LexisNexis – Chicago, IL Content Specialist & LLM Content Product Developer | Aug 2021 – May 2025
• Built and maintained content strategies and campaigns; collaborated with customers to tailor content products.
• Edited diverse, complex topics for accuracy and consistency with style guides; performed UX-focused content analysis.
• Coordinated cross-functional initiatives with data science, marketing, sales, product, and UX research to deliver content solutions.
• Led AI-driven initiatives: developed and tested prompts; evaluated LLM outputs for quality and usefulness; integrated AI workflows into content development.

Served as Attorney Editor in international project to optimize Thomson Reuters’ generative AI-systems by evaluating LLM outputs, generating compelling reports on LLM performance levels for review by senior-level staff, and collaborating with groups across the organization to realized solutions for complicated business needs.

· Key Accomplishments:

o Generated over 1,500 ideal prompts for prompt repository

o Generated over 15 impactful reports on LLM performance for review by senior-level staff

· Key Responsibilities:

o Evaluated LLM-generated content for accuracy, style, usefulness, hallucination, and other metrics

o Utilized annotation platforms for LLM evaluations and inter-rater reliability assessments

o Edited LLM outputs for accuracy, consistency with style guide requirements, grammar, punctuation, and spelling

o Collaborated with teams across the organization to realize solutions for emergent business needs

o Studied white papers on uses of generative AI systems in law

o Generated compelling reports on content performance, user engagement, and performance levels of LLM-driven systems by using algorithmic functions and data visualization tools in Excel

• Regenerated and enhanced hundreds of marketing assets; boosted user engagement by 115% through cross-team collaboration.
• Edited content for style, grammar, and accuracy; supported content curation and UX research efforts.
• Created content performance reports with data visualization in Excel; collaborated across data science, web development, product, sales, and marketing.
• Editorial & Publishing Operations Center for Jewish Law & Judaic Studies – Chicago, IL Content Specialist & Content Developer | Sep 2018 – Aug 2019
• Created and edited 500+ pieces of content; led social media content programs and initiatives.
• Generated marketing collateral (>900 pieces) and contributed to long-term content development strategies.

• Edited and drafted content on sophisticated topics for diverse audiences; designed long- and short-term content strategies.
• Conducted executive reviews to align product development with content goals; drafted marketing collateral and newsletters.
• Improved content performance via data-driven engagement analyses; managed ongoing content campaigns and value propositions.
• AI-Driven Content & Publishing (TR Labs / FindLaw / Thomson Reuters) Thomson Reuters – Chicago, IL Content Specialist & LLM Content Product Developer | Apr 2024 – Jul 2024 (TR Labs); Oct 2022 – Dec 2023 (FindLaw)
• Optimized AI-driven content systems: strategy, prompts, and curation for ML programs; edited AI-generated content for accuracy and usefulness.
• Redesigned underperforming content based on SEO analyses; built a library of marketing collateral and visual media.
• Generated reporting on content performance, engagement, and LLM effectiveness using Excel and data visualization.

Served as Content Specialist and Content Developer by creating and editing legal content and by spearheading social media content programs and initiatives.

· Key Accomplishments:

o Generated over 900 pieces of marketing collateral and social media content

o Edited over 1,000 articles for accuracy, consistency with style guide requirements, grammar, punctuation, and spelling

· Key Responsibilities:

o Drafted articles on complicated political, cultural, and social issues in plain English for general audiences

o Reviewed and assessed third-party content to ensure quality of published material

o Leveraged data visualization tools in Excel to create compelling reports on content performance and user engagement

o Devised and implemented effective SEO strategy to boost web traffic and maximize user engagement

o Regularly advised Director of Center on content development strategies and programs

Served as Content Specialist and Content Developer by creating engaging content for organization’s blog, newsletters, and social media, while also drafting reports on content performance to enhance content development strategy.

· Key Accomplishments:

o Reviewed and assessed over 750 articles by third-party authors

o Increased user engagement by 75 percent through devising and implementing effective content development strategy

· Key Responsibilities:

o Edited content for accuracy, consistency with style guide requirements, grammar, punctuation, and spelling

o Drafted articles on complicated legal issues in plain English for lawyer and non-lawyer audiences

o Utilized publishing platforms to publish and update media

o Reviewed marketing collateral for errors in formatting and layouts and edited visual media content under urgent deadlines

o Leveraged data visualization and other tools in Excel to create compelling reports on content performance and user engagement

o Regularly met with senior-level content development staff to review content development strategies

Served as Content Operations Lead for web publishing operations by tracking budgets, allocating resources, evaluating UX Writing strategy, and streamlining operational efficiency through effective business development initiatives.

· Key Accomplishments:

o Reduced costs by over nine percent across two-year period

o Increased web traffic and user engagement by over 19 percent in collaboration with UX leadership

· Key Responsibilities:

o Advised executive-level staff and business development partners on content, user experience, and web development strategy

o Managed strategic partnerships and contractual arrangements with third-party publishing and technology vendors

o Established criteria for recruiting and hiring of content writers and UX researchers and audited evaluations of personnel

o Tracked emerging technologies and oversaw integration of systems and software that resulted in reducing costs

o Established value propositions and key performance indicators for content programs and initiatives

o Edited UX content for accuracy, consistency with style guide requirements, grammar, punctuation, and spelling

o Conducted evaluations of business performance metrics and advised on methods for achieving and surpassing those metrics