Eric Drehsler
Chicago
Summary
Tire Center Supervisor known for strong mentorship and customer service skills. Successfully implemented process improvements, resulting in streamlined operations and increased customer loyalty. Ready to leverage expertise to drive operational excellence and elevate team performance.
Overview
25
25
years of professional experience
Work History
Tire Center Supervisor SouthLoop
Costco Wholesale Corp
Chicago, IL
03.2016 - Current
- Supervised daily tire center operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members in tire installation and customer service best practices.
- Implemented process improvements that enhanced workflow efficiency within the tire center.
- Assisted customers with finding best tires for driving needs and specific vehicles.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among clients.
- Observed day-to-day operations for streamlining and cost-cutting opportunities without negatively affecting employees or customers.
Tire Center Supervisor Niles
Costco Wholesale Corp
Niles, IL
03.2013 - 03.2016
- Supervised daily operations of tire center, ensuring compliance with safety protocols and efficiency standards.
- Trained and mentored staff on tire installation techniques and customer service best practices.
- Monitored inventory levels, coordinating timely reorders to maintain optimal stock for customer demand.
- Implemented process improvements that enhanced workflow efficiency and reduced service times for customers.
F.E Supervisor SouthLoop
Costco Wholesale Corp
Chicago
06.2012 - 03.2013
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Mentored team members, fostering a culture of continuous improvement and collaboration.
- Streamlined inventory management processes, reducing discrepancies and enhancing accuracy.
Tire Installer/Front End Cashier Assistant
Costco Wholesale Corp
Chicago, IL
04.2001 - 06.2012
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
- Assisted customers with selecting correct brand, type and size of tire for vehicle.
- Educated customers about tire maintenance, repair and replacement.
- Part time Tire Installer for a short time, moved to Front End as an assistant, seasonal cashier, promoted to regular cashier before going back to the Tire Center in 2006.
Education
High School Diploma -
Lane Tech High School
Chicago, IL06-1999
Skills
- Workplace safety
- Employee training
- Task delegation
- Scheduling
- Workflow management
- Store promotions
- Workplace safety compliance
- Willingness to learn
- Multitasking and prioritizing
Accomplishments
I have received Employee Excellence Certificates June 2025 & March 2026.
Timeline
Tire Center Supervisor SouthLoop
Costco Wholesale Corp
03.2016 - Current
Tire Center Supervisor Niles
Costco Wholesale Corp
03.2013 - 03.2016
F.E Supervisor SouthLoop
Costco Wholesale Corp
06.2012 - 03.2013
Tire Installer/Front End Cashier Assistant
Costco Wholesale Corp
04.2001 - 06.2012
High School Diploma -
Lane Tech High School