Summary
Overview
Work History
Education
Skills
Timeline
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Eric Combs

Oak Forest

Summary

Accomplished Business Development Manager with UPS, skilled in market analysis, and contract negotiation. Proven track record of securing high-value contracts and expanding market share. Adept at cultivating customer relationships and leveraging CRM proficiency to drive sales growth. Recognized for strategic thinking and effective collaboration with internal teams to achieve outstanding results.

Overview

9
9
years of professional experience

Work History

Business Development Manager

UPS
Chicago
03.2025 - Current
  • Executed strategies to enhance sales and expand market share effectively.
  • Created impactful presentations that secured new business opportunities.
  • Negotiated high-value contracts with clients, increasing overall market share.
  • Collaborated with internal teams to ensure successful project outcomes.
  • Conducted territory analysis to identify and pre-qualify potential customers.

Account Executive

UPS
Chicago
10.2022 - 02.2025
  • Identified potential customers through industry trend research and competitive analysis.
  • Cultivated relationships with key decision makers via regular client visits and follow-ups.
  • Conducted market research to pinpoint new business opportunities and enhance growth.
  • Provided timely customer service by resolving issues and responding promptly to inquiries.
  • Negotiated contracts to secure profitable outcomes for the organization.
  • Developed pricing strategies tailored to individual client needs, ensuring competitiveness.
  • Maintained accurate sales activity records using CRM software for efficient tracking.
  • Managed accounts with ongoing technical support post-sale to ensure satisfaction.

Department Manager

Menards
Homer Glen
10.2020 - 09.2022
  • Conducted regular performance reviews to monitor employee productivity and progress.
  • Resolved customer complaints efficiently, delivering prompt and professional service.
  • Organized quarterly meetings with senior management to evaluate departmental goals.
  • Led a team of 11 employees, ensuring efficient task completion within deadlines.

Account Executive

South Chicago Management Group
Tinley Park
06.2020 - 09.2020
  • Demonstrated self-management, and independently executed sales and marketing strategies.
  • Developed meaningful relationships with other team members to align goals, and identify process improvement opportunities to increase performance and meet targets.

Crew Trainer

McDonald's
Orland Park
01.2018 - 08.2019
  • Instructed and motivated new crew members to enhance team performance.
  • Monitored crew member performance to ensure adherence to standards.
  • Maintained cleanliness and organization of restaurant while upholding food safety regulations.

Crew Leader

All-Pro Painting, Inc.
Plainfield
06.2016 - 08.2017
  • Executed interior and exterior painting for commercial and residential properties.
  • Managed a team for demolition, remodeling, and painting projects to ensure quality outcomes.
  • Communicated effectively with property managers to resolve issues promptly.
  • Maintained exceptional attention to detail, completing all projects to high standards.

Education

Bachelor of Science - Marketing

Illinois State University
Normal, IL
12-2019

Associate of Arts - Business Administration

Joliet Junior College
Joliet, IL
05-2018

Skills

  • Market analysis and sales strategy
  • Contract negotiation
  • Customer relationship management
  • Pricing strategy
  • CRM proficiency
  • Territory management
  • Account management

Timeline

Business Development Manager

UPS
03.2025 - Current

Account Executive

UPS
10.2022 - 02.2025

Department Manager

Menards
10.2020 - 09.2022

Account Executive

South Chicago Management Group
06.2020 - 09.2020

Crew Trainer

McDonald's
01.2018 - 08.2019

Crew Leader

All-Pro Painting, Inc.
06.2016 - 08.2017

Bachelor of Science - Marketing

Illinois State University

Associate of Arts - Business Administration

Joliet Junior College

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