Eran Levy
Ness Ziona
Summary
Account Management and Pre-Sales Professional International Account manager, Pre-sales/Post-sales manager professional with a high technical background. Experienced in global companies Key strengths include the ability to meet and exceed goals/targets, extensive international and cross-cultural exposure. Ability to manage complex tasks across multiple departments, strong customer front facing Skills, ability to present complex technical information while keeping it simple for a non-technical audience. Highly motivated, self-driven and creative team player. Fully fluent in English and Hebrew.
Overview
24
24
years of professional experience
8
8
years of post-secondary education
Work History
Account Manager
ST Engineering Telematics Wireless
1 2021 - Current
- Global Key Accounts Management, customer’s focal point
- Understanding customer needs, providing solutions and maintaining customer satisfaction
- Building relationships with new customers and supporting up-sales with existing customers
- Working closely with C-levels executives in Sales, Operations and Finance departments
- Account management, Business development support, Post Sales support, PQs, POs and Invoicing management, Operations and shipments management.
Technical Account Manager
Essence Smart Care
01.2018 - 01.2021
- Key accounts management for UK & Europe Region
- Maintaining customer relationships, Understanding customer needs and providing solutions
- Worked with companies and service providers in the IoT Smart security and Telecare/Telehealth Market
- Technical Account management, post-sale support, Webinars/ Presentations and Trainings, POC & ATP support, CRM/JIRA ticketing Management.
Director of Customer Support
Actelis Networks
01.2016 - 01.2018
- Customer support management, Customer support (SLA) Management - Support Level Agreements Management (SLA), CRM/JIRA Management.
Pre-Sales Manager
Actelis Networks
01.2008 - 01.2016
- International Pre-Sales
- Focal point for company sales support
- Understanding customer needs and providing solutions
- Worked closely with Sales, Marketing, Product Management, R&D, QA, and Customer support
- Supporting and ensuring sales process
- Sales process accompanying, Company Portfolio and Roadmap Presentations, RFIs, RFPs and RFQs - Tender Management, Customer Training, POC and ATPs support.
Technical Consultant
Nokia Networks / Leadcom Integrated Solutions
01.2006 - 01.2008
- Consultant for systems Integration projects, technical solutions management in various Cellular and Wireless communication systems projects for NOKIA Networks in Europe and LATAM
- System Integration Solutions, Pre-Sales support, RFI, RFQ support, POC and ATP support, Customer training.
Technical Consultant
Consultant for NOKIA Networks in Belgium
01.2002 - 01.2005
- Turnkey Project coordination, Smart Indoors Cellular Network design (Metro Railway tunnels, Airport Terminals, and Highway tunnels).
RF planner
Consultant for NOKIA Networks in Brazil
01.2001 - 01.2002
- Outdoors Cellular Networks RF antenna propagation design, Cellular Network RF antenna propagation Optimization.
RF planner
Consultant for NOKIA Networks in Italy
01.2000 - 01.2001
- Outdoors Cellular Networks RF antenna propagation design.
Education
B.A. (Hons) in Business Management -
University of Derby UK
01.2005 - 05.2008
Practical Engineer – Electronics - undefined
ORT Singalovski College IL
01.1998 - 05.2000
Certified Electrician - undefined
ORT College IL
01.1997 - 05.1998
MNLP Master Practitioner IANLP - undefined
The centre of Mindfulness NLP based studies
01.2023 - 05.2024
Skills
Account Management
Citizenship
- Israel
- France
Qualifications
Expertise and versatility in all facets of the Sales Support process including pre-sales, Biz-Dev support, account management and post-sales support., Building and maintaining relationships with key decision makers, establishing, and maintaining strong long-lasting customer relationships and customer satisfaction., Driven by challenges to overcome obstacles with feasible solutions., Strong presentation and Training skills., Ability to work independently with minimum supervision.
Timeline
MNLP Master Practitioner IANLP - undefined
The centre of Mindfulness NLP based studies
01.2023 - 05.2024
Technical Account Manager
Essence Smart Care
01.2018 - 01.2021
Director of Customer Support
Actelis Networks
01.2016 - 01.2018
Pre-Sales Manager
Actelis Networks
01.2008 - 01.2016
Technical Consultant
Nokia Networks / Leadcom Integrated Solutions
01.2006 - 01.2008
B.A. (Hons) in Business Management -
University of Derby UK
01.2005 - 05.2008
Technical Consultant
Consultant for NOKIA Networks in Belgium
01.2002 - 01.2005
RF planner
Consultant for NOKIA Networks in Brazil
01.2001 - 01.2002
RF planner
Consultant for NOKIA Networks in Italy
01.2000 - 01.2001
Practical Engineer – Electronics - undefined
ORT Singalovski College IL
01.1998 - 05.2000
Certified Electrician - undefined
ORT College IL
01.1997 - 05.1998
Account Manager
ST Engineering Telematics Wireless
1 2021 - Current
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