Enrique Rivera
Schaumburg
Summary
Dynamic Senior Residential Technician at Comcast with a proven track record in technical expertise and analytical problem solving. Recognized for efficient task management and delivering clear customer interactions, I excel in troubleshooting and educating clients, ensuring high satisfaction and service quality in all conditions.
Overview
1
1
year of professional experience
Work History
Senior Residential Technician
Comcast
10.2024 - Current
Installing, maintaining and troubleshooting video, phone and high speed internet for residential customers
Use of technical skills, problem solving and customer service abilities
Working aloft on ladders and telephone poles and outdoors in all seasons
Educating customers about our services and policies
Education
High School Diploma -
Glenbard North
Carol Stream, ILNo Degree - Business Management
College of DuPage
Glen Ellyn, ILSkills
- Efficient task management
- Exhibits strong work ethic
- Efficient at acquiring new skills
- Goal-oriented individual
- Technical expertise
- Clear and concise customer interactions
- Analytical problem solving
- Prioritization and scheduling
Languages
Spanish
Professional Working
Timeline
Senior Residential Technician
Comcast
10.2024 - Current
High School Diploma -
Glenbard North
No Degree - Business Management
College of DuPage
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