Emmie Briggs
Monmouth
Summary
I am a reliable employee and a hard worker with much experience in customer service at Trax Northside Grill and Fareway Grocery. I am able to do well in high-pressure environments while maintaining exceptional service. I have strong multitasking skills and team collaboration to ensure a happy customer. I am able to handle transactions efficiently and address customer needs promptly.
Overview
3
3
years of professional experience
Work History
Waitress
Trax Northside Grill
04.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork among staff members through clear communication during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Provided attentive service and promptly addressed any concerns to achieve customer satisfaction.
Cashier
Fareway Grocery
10.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts.
- Operated cash register for cash, check, and credit card transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by helping with the cleanliness throughout the facility.
Education
Associate of Arts - Radiology
Carl Sandburg College
Galesburg, IL05-2027
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
Timeline
Waitress
Trax Northside Grill
04.2023 - Current
Cashier
Fareway Grocery
10.2022 - 05.2023
Associate of Arts - Radiology
Carl Sandburg College
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