Emma Osika
The Garlic Press
Woodridge
1
Certification
5
years of professional experience
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Work History
Sales Associate
3 Years 1 Month- Cultivated strong customer relationships, boosting satisfaction and loyalty through attentive service and in-depth product knowledge.
- Cultivated strong customer relationships, enhancing satisfaction and loyalty through attentive service and product knowledge.
- Coordinated with team members to streamline inventory management, maintaining optimal stock levels and minimizing stockouts.
Sales Intern
3 Months- Assisted sales team in managing customer inquiries and product orders.
- Managed customer expectations and helped navigate sales processes.
- Contributed to a positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.
- Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.
Seasonal Sales Associate
3 Months- Embraced a customer-first mindset, ensuring a positive shopping experience that encouraged customer loyalty and repeat visits.
- Approached challenges with a positive attitude, fostering a welcoming environment for team members and customers.
- Embraced customer-first mindset, creating positive shopping experiences that encouraged loyalty and repeat visits.
Cashier/ Sales Associate
1 Year 11 Months- Engaged with customers to build rapport and loyalty, fostering an environment that encouraged repeat visits.
- Monitored inventory levels and sales trends to inform restocking strategies, reducing stockouts and ensuring product availability.
- Fostered strong customer relationships to enhance satisfaction and loyalty, contributing to increased repeat business.
Education
Bachelors - Business Marketing
- Member of Phi Sigma Sigma (2023 -Present)
- Formal Recruitment Counselor (2026)
- Apparel Chairwoman (2025-2026)
- Awards Committee (2025-2026)
- Member of American Marketing Association (2025 -Present)
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Reliability and punctuality
Dependability
Certification
Email Marketing Certificate, HubSpot Academy, Completed Email Marketing course that demonstrates advanced knowledge of email campaign strategy, segmentation, automation, and analytics, showcasing a commitment to staying ahead of digital marketing trends and giving a competitive edge in delivering measurable results., Digital Advertising Certificate, HubSpot Academy, Completed Digital Advertising course that demonstrates comprehensive knowledge of SEO, social media strategy, paid advertising, and analytics, highlighting a commitment to current industry best practices and providing a competitive edge in delivering measurable results.
Timeline
Sales Intern
Southern Glazer's Wine and Spirits
05.2026 - 08.2026Read More
Seasonal Sales Associate
ALO
10.2025 - 01.2026Read More
Sales Associate
The Garlic Press
08.2023 - CurrentRead More
Cashier/ Sales Associate
Dicks Sporting Goods
09.2021 - 08.2023Read More
Illinois State University
Bachelors from Business Marketing
Read More