Emma Mathis
Staunton
Summary
Hardworking and passionate job seeker with strong organizational skills eager to be Cafe All-Around Person. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Shift Manager
Source Juicery Whole Foods Cafe
Edwardsville
03.2025 - Current
- Opened and closed the establishment as the on shift manager.
- Supervised daily operations and maintained high-quality service standards.
- Trained and mentored staff on cafe procedures and customer engagement, creating a knowledgeable and customer-focused team.
- Enforced health and safety regulations to ensure a safe work environment.
- Ensured completion of all opening and closing duties was completed accurately according to established guidelines.
- Maintained cleanliness and organization of the coffee station and dining area.
- Operated cash register, processing payments accurately and efficiently.
- Assisted in developing seasonal drink menus based on customer preferences.
- Prepared beverages such as cappuccinos, lattes, mochas, smoothies and espressos.
Print Shop Assistant
Fairmount Park
04.2023 - Current
- Handled cash transactions accurately at point of sale.
- Creating Simulcast Racing Books for sale.
- Experience with adobe and excel.
- Printing and copy experience.
- Organized data systematically to enhance accessibility and efficiency.
- Maintained clean, organized work environment to facilitate smooth operations in print shop.
- Supported management in administrative tasks such as record-keeping, invoicing, and reporting to ensure effective business operations.
Fulfillment Expert
Target
10.2022 - 07.2023
- Working in a fast paced environment
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Interacting with guests and helping them with any of their needs
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
- Participated actively in regular safety training sessions.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Ensured the safety of employees by maintaining a clean, organized work environment and following best practices in warehouse operations.
- Pulled orders quickly to maintain demanding productivity goals.
- Provided excellent customer service while handling cash transactions.
- Operated WAVE machine to manage inventory and streamline warehouse processes.
- Retail experience.
Team Member
Mod Pizza
08.2022 - 10.2022
- Obtained ServSafe Food Safety certification to ensure compliance with health regulations
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in a polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Arts - International Studies
Southern Illinois University Edwardsville
Edwardsville, IL 08.2021 - 05.2025
Diploma -
Staunton High School
Staunton, ILSkills
- Cash handling
- Customer engagement
- Staff training
- Cross-Functional Teamwork
- Time Management
- Multitasking
- Attention to detail
- Detail orientation
- Problem-Solving
- Critical Thinking
- Effective communication
- Experience with Adobe and Excel
Certification
ServeSafe Managers Food Handler's license.
Awards
- Employee feature for the month of January at Fairmount Park
- Cougar Pride Scholarship
- Art Award at Graduation in 2021
Drawing, Reading, Cooking, Biking, Meeting new people, Making coffee.
I am an avid coffee drinker and make my own drinks at home. I would love to add barista experience to my skills. I have loved drawing and all forms of art since I was young and I love to draw in my free time. Books and reading have always been a major part of my life. It is how I connect with people and I love meeting new people!
Timeline
Shift Manager
Source Juicery Whole Foods Cafe
03.2025 - Current
Print Shop Assistant
Fairmount Park
04.2023 - Current
Fulfillment Expert
Target
10.2022 - 07.2023
Team Member
Mod Pizza
08.2022 - 10.2022
Bachelor of Arts - International Studies
Southern Illinois University Edwardsville
08.2021 - 05.2025
Diploma -
Staunton High School