Emma Kaczmarski
Lemont,IL
Summary
Dynamic and results-driven professional with a proven track record at L.A. Tan, excelling in customer service and sales strategy. Adept at educating clients on safety and health, while consistently exceeding sales quotas. Skilled in customer account management and maintaining high standards of service, ensuring a welcoming environment for all clients.
Overview
2026
2026
years of professional experience
Work History
Tanning Consultant
L.A. Tan
09.2023 - Current
- Educated clients on health and safety of tanning facilities and procedures.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Maintained clean and stocked front counter area.
- Exceeded monthly tanning product and membership sale quotas.
Hostess
Rosebud
2021 - 2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered phone calls to take orders, give information and document reservations.
Hostess
3 Corners Grill & Tap
2020 - 2021
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
No Degree - Marketing And Business Analytics
University of Kentucky
Lexington, KY05-2028
Skills
- Customer service
- Sales strategy
- Bed preparation
- Safety trained
- Customer account management
Languages
Spanish
Limited Working
Timeline
Tanning Consultant
L.A. Tan
09.2023 - Current
Hostess
Rosebud
2021 - 2023
Hostess
3 Corners Grill & Tap
2020 - 2021
No Degree - Marketing And Business Analytics
University of Kentucky
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