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Emma Jones
Timewell
Summary
Dedicated professional with experience at the Mental Health Center of Western Illinois, excelling in housekeeping and customer service. My ability to enhance guest satisfaction through attentive service and effective cleaning skills keeps improving. Strong teamwork and time management skills, ensuring efficient operations while maintaining high standards of cleanliness and comfort. I strive to keep my clients comfortable, and help them with difficult tasks.
Overview
2
2
years of professional experience
Work History
Housekeeper
Mental Health Center of Western Illinois
06.2025 - Current
- Learned and followed safety protocols for cleaning procedures.
- Adapted to varying tasks based on daily operational needs and priorities.
- Supported inventory management by tracking cleaning supplies usage and restocking as needed.
- Developed time-management skills while completing daily assignments efficiently.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Pizza Maker
Fast Stop
05.2024 - 02.2025
- Operated pizza ovens, monitoring temperatures for optimal cooking results.
- Assembled toppings according to customer specifications, maintaining attention to detail.
- Maintained cleanliness of workstations, adhering to food safety regulations.
- Collaborated with team members to streamline order preparation processes.
- Assisted in inventory management, tracking ingredient supplies for timely replenishment.
- Adapted quickly to high-pressure environments during peak hours, improving workflow efficiency.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly to ensure satisfaction.
Fast Food Worker
Tastee Treat
08.2023 - 02.2024
- Delivered exceptional customer service in fast-paced environment.
- Assisted in training new employees on operational procedures and customer interactions.
- Processed cash transactions accurately, managing register operations efficiently.
- Collaborated with team members to meet peak hour demands effectively.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Prepared and served food items according to company specifications.
- Maintained cleanliness and organization of workstations during shifts.
- Operated kitchen equipment, ensuring compliance with safety standards.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Education
High School Diploma -
Brown County High School
Mt. Sterling, IL05-2025
Skills
- Tech Savvy
- Customer service
- Teamwork
- Residential cleaning
- Customer service-focused
- Resident support
Interests
Timeline
Housekeeper
Mental Health Center of Western Illinois
06.2025 - Current
Pizza Maker
Fast Stop
05.2024 - 02.2025
Fast Food Worker
Tastee Treat
08.2023 - 02.2024
High School Diploma -
Brown County High School
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