Emma Bilow
St. Charles
Summary
Dedicated floral designer with expertise in customer engagement and visual merchandising. Proven ability to create stunning arrangements while enhancing client experiences and managing inventory effectively.
Overview
2
2
years of professional experience
Work History
Floral Designer
Jewels Osco
Saint Charles
01.2024 - Current
- Designed custom floral arrangements for various occasions and events.
- Created custom bouquets using a variety of fresh flowers and foliage.
- Enhanced customer experience by recommending flower pairings and greenery options tailored to specific occasions.
- Engaged with customers to identify arrangement preferences, occasion specifics, and delivery details for optimal service.
- Assisted customers in selecting appropriate floral products for their needs.
- Coordinated with team members to manage inventory of flowers and supplies, ensuring timely availability for customer orders.
- Handled complaints from unsatisfied customers promptly and professionally.
- Executed daily merchandising strategies to enhance product visibility.
Education
High School Diploma -
St Charles East High School
Saint Charles, IL05-2025
Skills
- Floral design
- Floral arrangement
- Event coordination
- Visual merchandising
- Inventory management
- Customer service
- Communication skills
Timeline
Floral Designer
Jewels Osco
01.2024 - Current
High School Diploma -
St Charles East High School