Emma Bailey
Carbondale
Summary
Proactive and dependable individual with strong customer engagement skills. Experienced in building trust with clients and ensuring timely service in fast-paced environments. Customer-focused associate with experience in food and client service fields, and inventory handling in fast-paced retail environments. Skilled in organizing displays, and providing friendly, professional customer service.
Overview
3
3
years of professional experience
Work History
Dog Sitting
Self-employeed
Kaiserslautern
01.2024 - 07.2025
- Provided daily care for dogs, including feeding, walking, and playtime.
- Established trusting relationships with clients through regular communication and updates.
- Managed scheduling to ensure timely service for multiple clients each day.
- Monitored dog behavior and health, reporting any concerns to owners promptly.
- Administered medications as directed by pet owners during care visits.
Donut Decorator and Distributor
Hurts Donut Company
West Des Moines
05.2023 - 12.2024
- Decorated donuts with various icing techniques and toppings.
- Maintained cleanliness and organization of decorating station.
- Monitored inventory levels of decorating supplies and notified management as needed.
- Provided excellent customer service while fulfilling special orders and requests.
Cashier and Stocker
Whispers Herbal
Des Moines
08.2022 - 05.2023
- Processed customer transactions using point-of-sale systems efficiently.
- Managed inventory by restocking shelves with herbal remedies and supplements.
- Maintained a clean and organized checkout area to enhance customer experience.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Kaiserslautern High School
Kaiserslautern, Germany 06-2025
Some College (No Degree) - Aviation Maintenance
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Professional verbal and written communication
- Friendly, proactive customer engagement
- Store exterior cleanliness and presentation
- Standard office equipment savvy (phone, copier, computer)
- Safe material handling and lifting
- Ability to work independently, with minimal supervision
- Adaptability in fast-paced environments
- Strong work ethic and accountability
- Task and problem-solving-oriented
- Dependable attendance and time management
References
- Hurts Donut Company Manager - (515) 499-6278
- Whispers Herbal Manager - (515) 681-7221
- Varsity Tennis Coach - (515) 360-9196
Timeline
Dog Sitting
Self-employeed
01.2024 - 07.2025
Donut Decorator and Distributor
Hurts Donut Company
05.2023 - 12.2024
Cashier and Stocker
Whispers Herbal
08.2022 - 05.2023
High School Diploma -
Kaiserslautern High School
Some College (No Degree) - Aviation Maintenance
Southern Illinois University, Carbondale