Summary
Overview
Work History
Education
Skills
Timeline
Server

Emma Allen

Olive Garden Restaurant
Lombard
4
years of professional experience

Adaptable service professional with experience in fast-paced food service and healthcare support settings. Skilled in guest engagement, task prioritization, and team collaboration. Delivers accurate orders, resolves concerns quickly, and helps maintain smooth service flow.

Work History

Server

1 Year 10 Months
Olive Garden Restaurant | 01.2025 - Current
  • Delivered attentive table service, ensuring accurate orders and timely food delivery.
  • Explained menu options, specials, and allergens to support informed guest choices.
  • Coordinated with kitchen and bar staff to maintain smooth service flow.
  • Processed orders through POS system with accuracy and efficiency.
  • Resolved guest concerns promptly to preserve positive dining experiences.
  • Refilled beverages, pre-bussed tables, and maintained clean dining areas.
  • Adapted quickly to shifting section demands during busy service periods.
  • Supported team members by sharing menu knowledge and service standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Pharmacy Technician

1 Year 4 Months
Osco Drug | 08.2023 - 12.2024
  • Verified prescription details, insurance coverage, and prior authorization requirements for timely fills.
  • Processed prescriptions accurately using pharmacy software and maintained compliant patient records.
  • Managed inventory, restocked medications, and removed expired products to support dispensing accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted customers with pickup questions, refill requests, and basic pharmacy service needs.

Counter Server

10 Months
Dairy Queen | 09.2022 - 07.2023
  • Processed customer orders accurately at register and drive-thru using point-of-sale systems.
  • Handled cash, card transactions, and drawer reconciliation with consistent accuracy.
  • Prepared desserts, beverages, and food items following quality and presentation standards.
  • Maintained clean counter, dining, and service areas to support food safety compliance.

Education

High School Diploma

Glenbard East High School | Lombard, IL | 08-2025

Skills

Menu knowledge
POS operation
Cash handling
Exceptional customer service
Guest engagement
Guest interaction
Team collaboration
Team support
Task prioritization
Strong work ethic
Customer-focused demeanor

Timeline

Server

Olive Garden Restaurant
01.2025 - CurrentRead More

Pharmacy Technician

Osco Drug
08.2023 - 12.2024Read More

Counter Server

Dairy Queen
09.2022 - 07.2023Read More

Glenbard East High School

High School Diploma
Read More
Emma Allen