Emily Shaw
Chicago
Summary
Professional sales specialist with focus on delivering actionable insights and driving sales improvements. Known for team collaboration and achieving results in dynamic environments. Highly skilled in data analysis, market trend evaluation, and strategic planning, ensuring alignment with business goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Internal Sales Analyst II
Rio Tinto
Chicago, IL
01.2025 - Current
- Manage end-to-end order execution and customer account operations for a $4B North American aluminum portfolio (1,038kMT) supporting a customer base of 85 from order through delivery, invoicing, and payment
- Delivered $284M in value through tariff initiatives including 104kMT of 3P and commitment cancellations, performing under tight deadlines within a lean, high-output team
- Coordinated complex global logistics and ~40kt of warehouse distribution, while rapidly building and reactivating supply chains to meet shifting customer and market demands
- Led high-pressure year-end execution and trained/onboarded new hires, improving team scalability while maintaining strong performance and delivery timelines
- Partner cross-functionally with logistics, operations, AR/AP, quality, and commercial teams to ensure seamless execution, customer satisfaction, and timely issue resolution
Commercial Graduate
Rio Tinto
Chicago, IL
07.2024 - 12.2024
- Collaborated with Commercial Services, Operations, and Metal Management teams to support customers order execution and pricing transactions
- Executed spot sales and future forward pricing sales while utilizing SAP reporting and analytics to support commercial decision-making
- Developed ISR training modules to improve onboarding efficiency
Metallics Sales Intern / Aluminum Billet Sales Intern
Rio Tinto
Chicago, IL
05.2023 - 05.2024
- Created CRM and Power BI tracking tools for customer and prospect management
- Assisted with contract processing, customer reporting, ESG presentations, and industry conference coordination
Education
Accelerated Masters Program - Marketing
The University of Alabama Culverhouse College of Business
Tuscaloosa, AL05-2024
Bachelor of Science - Commerce and Business Administration
The University of Alabama Culverhouse College of Business
Tuscaloosa, AL05-2024
Skills
- Customer relationship management
- Forecast tracking
- Microsoft suite
- Cross-functional coordination
- S&OP alignment & execution
- Data analysis, reporting & operational tracking
- Supply chain coordination
Websites
Certification
- [ENS - Negotiation Fundamentals Course] Training - [February 2025]
Timeline
Internal Sales Analyst II
Rio Tinto
01.2025 - Current
Commercial Graduate
Rio Tinto
07.2024 - 12.2024
Metallics Sales Intern / Aluminum Billet Sales Intern
Rio Tinto
05.2023 - 05.2024
Bachelor of Science - Commerce and Business Administration
The University of Alabama Culverhouse College of Business
Accelerated Masters Program - Marketing
The University of Alabama Culverhouse College of Business