Emily Cait Miller
Barrington Hills,IL
Summary
- Dedicated receptionist with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
- Strong background in caring for multiple children simultaneously. Positive role model focused on supporting the development and teaching of new skills. Effective dedication to creating safe, inclusive, and engaging learning environments for all children.
- Skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
4
4
years of professional experience
Work History
Family Nanny
Kate Marker
04.2021 - 08.2023
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Drove children to dance, cheer and sports practices.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted children with homework assignments and special projects across different subjects.
- Involved children in caring for household pets and chores.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Chief Service Officer
JourneyCare
08.2019 - 04.2022
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Set and administered department budgets for expenditures, materials and labor.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Conducted community workshops to promote different programs and educate public on available services.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Referred families to shelters, legal resources and educational programs.
Receptionist
Tensile Strength Studio
07.2020 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Bachelor of Science - Biological And Physical Sciences
Southern Methodist University
Dallas, TX05.2026
Bachelor of Science - Biological And Physical Sciences
Loyola University of Chicago
Chicago, ILHigh School Diploma -
Saint Viator High School
Arlington Heights, IL05.2022
Skills
- Positive Attitude and Energetic
- Greeting and Seating Clients
- Data Entry and Database Software
- Call Answering
Timeline
Family Nanny
Kate Marker
04.2021 - 08.2023
Receptionist
Tensile Strength Studio
07.2020 - 07.2021
Chief Service Officer
JourneyCare
08.2019 - 04.2022
Bachelor of Science - Biological And Physical Sciences
Southern Methodist University
Bachelor of Science - Biological And Physical Sciences
Loyola University of Chicago
High School Diploma -
Saint Viator High School
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