Emily Siedlinski
Oak Lawn
Summary
Pro Sale Associate with a forward-thinking approach and over two years of experience in driving revenue growth and exceeding sales targets. Demonstrates strong skills in sales strategy, customer engagement, and process improvement, honed through roles at Home Depot, UPS, and Dunkin. Committed to leveraging critical thinking and leadership abilities to anticipate industry trends and enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Pro Sale Associate
Home Depot
04.2024 - 01.2025
- Cultivated strong client relationships in pro sales, consistently exceeding targets. Implemented innovative strategies to drive revenue growth in Home Depot’s professional segment.
- Partnered with cross-functional teams to streamline pro sales processes. Facilitated seamless communication between clients and internal departments.
- Anticipated future pro sales trends, positioning Home Depot as an industry leader. Developed forward-thinking strategies to capture emerging market segments.
Loader/Unload
UPS
08.2023 - 02.2024
- Efficiently loaded and unloaded packages, ensuring timely deliveries. Collaborated with team to optimise workflow, resulting in improved processing speed.
- Meticulously handled parcels, maintaining accuracy in sorting and distribution. Implemented system to reduce errors, enhancing overall efficiency.
- Fostered strong teamwork, coordinating effectively with colleagues to manage high-volume periods. Contributed to a positive work environment.
Shift Leader
Dunkin
03.2022 - 06.2023
- Led shifts to ensure smooth operations and customer satisfaction at Dunkin.
- Managed team schedules, increasing efficiency and reducing downtime.
- Trained new staff, enhancing service quality and team cohesion.
- Resolved customer issues promptly, improving overall experience.
- Led shift operations, optimising staff performance and ensuring customer satisfaction. Implemented efficient processes, resulting in reduced wait times and improved service quality.
Education
High School Diploma -
Chicago High School For Agricultural Sciences
Chicago, IL06-2021
Skills
- Time Management
- Team Leadership
- Customer Service
- Conflict Resolution
- Process Improvement
- Problem Solving
- Sales Strategy
- Customer Engagement
- Critical Thinking
Timeline
Pro Sale Associate
Home Depot
04.2024 - 01.2025
Loader/Unload
UPS
08.2023 - 02.2024
Shift Leader
Dunkin
03.2022 - 06.2023
High School Diploma -
Chicago High School For Agricultural Sciences
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