Emily Shaffer
Loraine
Summary
Experienced with team leadership, planning, and problem-solving. I utilize effective communication and organizational skills to help drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
15
15
years of professional experience
Work History
Pricing Technology Manager
Dot Foods
10.2022 - Current
- Provide leadership and support for the Pricing department.
- Improved overall technology efficiency by implementing streamlined processes and system upgrades.
- Reduced IT support tickets by proactively addressing common issues and providing user training.
- Manage the Onboarding plan for the Pricing department to ensure that new and current employees have the training and tools they need to do their job.
Pricing Team Manager
Dot Foods
02.2020 - 09.2022
- Managed and coached a team of Margin Analysts.
- Identified needs within the department, working collaboratively with other leadership to arrive at solutions.
- Streamlined pricing processes, resulting in increased accuracy and reduced turnaround time.
- Conducted regular training sessions on best practices in pricing methodologies and tools for team members.
Senior Margin Analyst
Dot Foods
04.2018 - 01.2020
- Established strong working relationships with internal and external customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality work.
- Developed and maintained an onboarding plan for new team members.
- Owned various action plans to ensure goals were being met and holding others accountability for their piece of the plan.
Patient Financial Services Data Analyst
Blessing Hospital
09.2015 - 03.2018
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
Margin Analyst
Dot Foods
08.2010 - 10.2015
- Streamlined financial reporting processes for increased efficiency and reduced errors.
- Assisted in training new analysts on the company''s unique approach to managing margins as well as specific software applications used within the role.
- Acted as a key resource for internal teams seeking guidance on margin-related questions or concerns, providing expert advice and timely support.
- Maintained relationships with 100+ suppliers, ensuring that their pricing was set up correctly, and worked directly with them to solve problems.
Education
Bachelor of Science - Marketing
Quincy University
Quincy05-2009
Associate of Science - Business
John Wood Community College
Quincy, IL05-2007
Skills
- Team collaboration
- Verbal and written communication
- Staff training and development
- Project planning and development
Timeline
Pricing Technology Manager
Dot Foods
10.2022 - Current
Pricing Team Manager
Dot Foods
02.2020 - 09.2022
Senior Margin Analyst
Dot Foods
04.2018 - 01.2020
Patient Financial Services Data Analyst
Blessing Hospital
09.2015 - 03.2018
Margin Analyst
Dot Foods
08.2010 - 10.2015
Bachelor of Science - Marketing
Quincy University
Associate of Science - Business
John Wood Community College
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