EMILY PUENTES
Sycamore
Summary
I am a creative and diligent student athlete who is always willing to do more for my team. I am aiming to develop my professional expertise in the Criminal Justice field as well as strengthen my business communication skills. Performance driven and detail oriented with broad group-working experience.
Overview
8
8
years of professional experience
Work History
Cashier, Concession Worker
Kernel’s Gourmet Popcorn & More
Sycamore
05.2025 - Current
- Prepared, made, and packed popcorn and candy for customers.
- Managed inventory by separating bulk orders and checking stock daily.
- Processed customer orders and payments.
- Maintained a clean food preparation area, machines, dishes, and kitchen.
- Opened and closed establishment independently.
- Provided efficient and friendly customer service in a fast paced environment.
14U Softball Coach
Kishwaukee Valley Storm
Sycamore
04.2025 - 09.2025
- Coached and mentored athletes ages 13-15.
- Advanced drills based on performance improvement.
- Supported athletic growth and confidence.
- Reinforced teamwork and leadership.
- Assisted in planning and coordinating practices.
- Managed team equipment.
- Promoted a focused and respectful team attitude.
12U Softball Coach
Kishwaukee Valley Storm
Sycamore
01.2024 - 12.2024
- Coached and mentored athletes ages 11-13.
- Made skill-based drills for fielding, base running, and hitting.
- Provided individualized and constructive feedback.
- Modeled teamwork, sportsmanship, accountability and discipline.
- Assisted in organizing practices and game-day logistics.
- Managed team equipment.
- Fostered a positive and competitive team attitude.
Administrative Assistant, Receptionist
Soft Water City Inc.
Sycamore
01.2018 - 05.2024
- Scheduled and coordinated customer appointments, service calls, and work orders.
- Answered and directed incoming phone calls.
- Provided professional and courteous customer service, both in person and over the phone.
- Processed customer payments accurately and efficiently.
- Maintained and updated digital records, including data entry and Excel use.
- Assisted with bookkeeping and organized filing systems.
Groundskeeper
C&L Properties
Sycamore
05.2020 - 09.2022
- Maintained appearance and upkeep of multiple apartment complexes and residential properties.
- Performed regular lawn care such as mowing, trimming, edging, and weed removal.
- Seasonal landscaping such as mulching, planting, and leaf removal.
- Painted exterior surfaces as needed.
- Property clean up and trash removal.
- Operated lawn care equipment and power tools safely and efficiently.
- Contributed to overall property appeal and condition for current and prospective residents.
Education
Bachelor of Arts - Criminology, Political Science, Management And Organizational Behavior
Benedictine University
Lisle, IL05-2026
High School -
Sycamore High School
Sycamore, IL01.2022
Skills
- Strong time management and organizational skills
- Effective teamwork and collaboration skills
- Proactive in asking questions to ensure a thorough understanding
- Clear verbal and written communication
- High emotional intelligence and empathy
- Open-minded and receptive to diverse perspectives
- Strong work ethic and high level of dependability
- Multitasking with calm composure
- Strong attention to detail
- Personable, professional, and reliable
- Trustworthy with a high respect for confidentiality
Activities
- Currently play NCAA Division III softball for Benedictine University.
- Played high level exposure travel softball ages 12-19 and over 15 years of experience in organized sports.
- Volunteered for Tails Humane Animal Society in summers of 2016 and 2017.
- Currently volunteer my time to the Kishwaukee Valley Storm 12U and 14U Softball teams.
Timeline
Cashier, Concession Worker
Kernel’s Gourmet Popcorn & More
05.2025 - Current
14U Softball Coach
Kishwaukee Valley Storm
04.2025 - 09.2025
12U Softball Coach
Kishwaukee Valley Storm
01.2024 - 12.2024
Groundskeeper
C&L Properties
05.2020 - 09.2022
Administrative Assistant, Receptionist
Soft Water City Inc.
01.2018 - 05.2024
Bachelor of Arts - Criminology, Political Science, Management And Organizational Behavior
Benedictine University
High School -
Sycamore High School