Emily Nolting
Springfield
Summary
Friendly and customer focused service professional with a strong ability to create meaningful connections that enhance the customer experience beyond the beverage itself. Skilled in crafting high-quality drinks, prioritizing orders for timely service, and maintaining a clean, organized workspace even in fast-paced environments. Known for being thorough and attentive with customers to ensure every interaction is positive, personalized, and memorable.
Overview
2
2
years of professional experience
Work History
Barista Trainer
STARBUCKS COFFEE COMPANY
06.2024 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
Barista
STARBUCKS COFFEE COMPANY
07.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Associate of Arts - Pre-Nursing Emphasis
Lincoln Land Community College
Springfield, IL05-2026
Skills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Milk steaming
- POS system operation
- Espresso preparation
- Health codes compliance
- Decision-making
Timeline
Barista Trainer
STARBUCKS COFFEE COMPANY
06.2024 - Current
Barista
STARBUCKS COFFEE COMPANY
07.2023 - Current
Associate of Arts - Pre-Nursing Emphasis
Lincoln Land Community College
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