Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Herrera

Lemont

Summary

From my barista experiences I've learned how to make all kinds of drinks and different techniques on how to efficiently create them. I also enjoy being able to talk to people and give them recommendations on different things that they could try, as well as always providing guests with a positive experience. I work well with people, as well as under pressure in fast pace environments which I experience in my current job at 7brew which is the busiest stand in the country. Overall I enjoy being a barista and have had positive feedback from both my employers and guests.

Overview

6
6
years of professional experience

Work History

Barista

7 Brew
02.2025 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted additional items with beverages, increasing store sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Barista

Target
06.2022 - 02.2025
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Sales Associate

Ace Hardware
07.2019 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.

Education

Sonography

Joliet Junior College
Joliet, IL

Skills

  • Coffee expertise
  • Point of sale operation
  • Attention to detail
  • Display case merchandising
  • Opening and closing duties
  • Espresso machine operation
  • Inventory management
  • Clear communication
  • Team collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

7 Brew
02.2025 - Current

Barista

Target
06.2022 - 02.2025

Sales Associate

Ace Hardware
07.2019 - 06.2022

Sonography

Joliet Junior College

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Emily Herrera