Emily Garcia
Chicago
Summary
Dynamic barista with a proven track record at Starbucks, excelling in exceptional customer service and new hire training. Recognized for enhancing sales through personalized beverage creation and effective up-selling techniques. Solid experience processing payments and meeting customer demands with diligent and well-organized mentality. Committed to quality control and maintaining a professional demeanor, ensuring a positive experience for every customer.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
10.2022 - 04.2025
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Nursing
Richard Daley College
Chicago, IL05-2029
Skills
- Up-selling
- Opening and closing duties
- Quality control
- Exceptional customer service
- New hire training
- Clear communication
- Professional demeanor
Certification
- Barista Training - 6 months
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
10.2022 - 04.2025
No Degree - Nursing
Richard Daley College
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