Emily Chavez
Bensenville
Summary
Versatile and dependable team member ready to take on any task and adapt to changing situations with a resourceful and hardworking attitude. Dedicated to supporting business success and eager to continue learning and growing professionally. Values quality work and strong teamwork, and is known for completing tasks efficiently with minimal supervision. Highly organized and friendly, with several years of experience handling orders, operating cash registers, and working in fast-paced environments like retail and hospitality. Brings strong communication and multitasking skills, along with a proven ability to collaborate with diverse teams. Consistently contributes to customer satisfaction and smooth business operations, with a reputation for problem-solving and adaptability across a variety of roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
Elk Grove Village
01.2025 - Current
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Received payment from customers and processed credit card transactions when necessary.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Organized work areas so that everything was easily accessible when needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Monitored prescription refill requests and communicated with patients regarding their status.
Team Member
DSW Shoe Warehouse
Schaumburg
10.2024 - 03.2025
- Operated cash registers to process payments from customers.
- Collaborated with team members to achieve daily goals.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Provided customer service support to ensure satisfaction.
- Greeted customers upon entering the store with friendly demeanor.
- Developed positive customer relationships through friendly greeting and excellent service.
Team Leader Manager
Dairy Queen
Wood Dale
02.2023 - 12.2024
- Developed strategies to motivate employees in achieving goals.
- Developed strategies to increase productivity and efficiency of the team.
- Provided guidance, coaching, and feedback to team members.
- Created and maintained a positive work environment for employees.
- Assigned and monitored daily tasks for team members.
- Ensured compliance with company policies and regulations.
- Identified areas where teams could improve their skillset.
Seasonal Team Member
TJX Companies
Oak Brook
11.2023 - 03.2024
- Contributed to team efforts by accomplishing related tasks as needed.
- Processed returns and exchanges according to company policy.
- Provided excellent customer service at all times.
- Inspected products for quality control purposes prior to stocking shelves.
- Sorted merchandise into appropriate departments for display or sale.
- Organized merchandise displays on the sales floor.
- Communicated effectively with other staff members about customer needs.
- Kept up-to-date on current promotions, policies, and procedures.
- Operated a cash register to process customer payments.
- Ensured compliance with safety regulations while handling merchandise.
- Cleaned, organized, and maintained backroom storage areas.
Education
High School Diploma -
Elk Grove High School
Elk Grove Village, IL05-2025
Skills
- Customer service
- Medication preparation
- Data entry
- Sales processing
- Team collaboration
- Problem solving
- Processing payments
- Answering customer questions
- Insurance billing
- Resolving customer issues
- Staff development
- Proper labeling
- Quality assurance and control
- Verifying orders
- Problem-solving skills
- Team coordination
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Licensed technician
Affiliations
- Love to travel
- Always look forward to learning
- Love to explore and experience new things
- Social
Timeline
Pharmacy Technician
Walgreen's Pharmacy
01.2025 - Current
Team Member
DSW Shoe Warehouse
10.2024 - 03.2025
Seasonal Team Member
TJX Companies
11.2023 - 03.2024
Team Leader Manager
Dairy Queen
02.2023 - 12.2024
High School Diploma -
Elk Grove High School