Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Bush

Milan

Summary

Dynamic Triage Medical Assistant with expertise in patient triage and a strong commitment to confidentiality. At MercyOne Genesis, I excelled in high-pressure environments, enhancing patient outcomes through effective communication and rapid decision-making. Certified in BLS, I collaborated with healthcare teams to deliver optimal care and support during critical situations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Triage Medical Assistant

MercyOne Genesis
12.2024 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collaborated with nurses to triage and prioritize patients in high-pressure situations, making rapid and effective decisions.
  • Evaluated patients for effective triage and treatment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Developed and deployed triage skills and delivered optimal emergency care in combat environments.

Medical Assistant Plastic and Reconstructive Surg

Aric J. Eckhardt MD and Reflections Medical Spa
06.2022 - 12.2024
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Education

Diploma/Certification - Medical Assisting

Black Hawk College
Moline, IL
05-2022

High School Diploma -

Rock Island High School
Rock Island
06-2021

Skills

  • Confidentiality
  • Verbal communication
  • HIPAA compliance
  • Patient triage
  • Medical terminology knowledge
  • Certified in basic life support (BLS)
  • Documentation expert
  • CPR

Certification

BLS

Timeline

Triage Medical Assistant

MercyOne Genesis
12.2024 - Current

Medical Assistant Plastic and Reconstructive Surg

Aric J. Eckhardt MD and Reflections Medical Spa
06.2022 - 12.2024

Diploma/Certification - Medical Assisting

Black Hawk College

High School Diploma -

Rock Island High School

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Emily Bush