Emily Bush
Milan
Summary
Dynamic Triage Medical Assistant with expertise in patient triage and a strong commitment to confidentiality. At MercyOne Genesis, I excelled in high-pressure environments, enhancing patient outcomes through effective communication and rapid decision-making. Certified in BLS, I collaborated with healthcare teams to deliver optimal care and support during critical situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Triage Medical Assistant
MercyOne Genesis
12.2024 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with nurses to triage and prioritize patients in high-pressure situations, making rapid and effective decisions.
- Evaluated patients for effective triage and treatment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Developed and deployed triage skills and delivered optimal emergency care in combat environments.
Medical Assistant Plastic and Reconstructive Surg
Aric J. Eckhardt MD and Reflections Medical Spa
06.2022 - 12.2024
- Performed medical records management, including filing, organizing and scanning documents.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
Diploma/Certification - Medical Assisting
Black Hawk College
Moline, IL05-2022
High School Diploma -
Rock Island High School
Rock Island06-2021
Skills
- Confidentiality
- Verbal communication
- HIPAA compliance
- Patient triage
- Medical terminology knowledge
- Certified in basic life support (BLS)
- Documentation expert
- CPR
Certification
BLS
Timeline
Triage Medical Assistant
MercyOne Genesis
12.2024 - Current
Medical Assistant Plastic and Reconstructive Surg
Aric J. Eckhardt MD and Reflections Medical Spa
06.2022 - 12.2024
Diploma/Certification - Medical Assisting
Black Hawk College
High School Diploma -
Rock Island High School