Emily Bodecker
McHenry
Summary
Dedicated worker with successful experience in fast-paced work settings. Hardworking team player with proficiency in completing various clerical tasks and very quick and willing to learn and adapt to new tasks and environments. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented and organized, with experience in management and 6 years of customer service.
Overview
9
9
years of professional experience
Work History
Bakery Manager/Lead Decorator
Just 4 You Treats
08.2022 - 07.2024
- Managed daily operations, including scheduling, inventory management, and customer relations, ensuring smooth workflow and high customer satisfaction.
- Managed orders and ensured the completion of high order volumes, effectively communicating with both customers and staff to achieve high quality products and high productivity
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods.
- Oversaw and created custom designs for cakes and cookie orders.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Cake Decorator
Meijer
05.2018 - 08.2022
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
Office Intern
Comprehensive Urologic Care
05.2015 - 08.2015
- Supported daily operations, contributing to a well-organized and efficient work environment.
- Sorted, organized, and maintained files.
- Maintained patient confidentiality while handling sensitive information professionally and securely.
- Word-processed documents by editing, proofreading and scanning medical informational pamphlets and billing documents.
Education
Bachelor of Arts - New Studio Practice: Fine Arts
Milwaukee Institute of Art Design
Milwaukee, WI05.2022
Skills
- Order Management
- Creativity and Originality
- Strong Organization
- Fast Learner
- Attention to Detail
- Computer Skills (eg Microsoft Office)
- Excellent Communication
- Adaptability and Flexibility
- Document Management
Timeline
Bakery Manager/Lead Decorator
Just 4 You Treats
08.2022 - 07.2024
Cake Decorator
Meijer
05.2018 - 08.2022
Office Intern
Comprehensive Urologic Care
05.2015 - 08.2015
Bachelor of Arts - New Studio Practice: Fine Arts
Milwaukee Institute of Art Design
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