Emily Albrecht
Normal
Summary
Well-rounded overall with skills in academics, athletics, work, and leadership. Proven Server with a track record of enhancing guest experiences at Rob Dob's Restaurant & Bar, adept in hospitality service expertise and safe food handling. Dedicated to excellence in academics specifically with a current 4.0 GPA at Illinois State University's College of Business. Strengths demonstrated include leadership, effective communication, and inclusion.
Overview
5
5
years of professional experience
Work History
Server
Rob Dobs Restaurant & Bar
08.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Server
Biaggi's Ristorante Italiano
07.2022 - 07.2024
- Worked with POS system to place orders and manage bills
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Pre-bussed tables and fully bussed when necessary
- Learned to host, navigating a floor chart while taking reservations over the phone along with takeout orders
- Trained as a food runner learning numerous garnishes while working the line.
Server
Monicals Pizza
07.2020 - 05.2022
- Primarily waitressing but cross trained to bus and work the cash register/host
Education
Associate of Arts - Business
Waubonsee Community College
Sugar Grove, IL05.2024
Skills
- Strong Work Ethic
- Guest Engagement
- Cash Handling
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Table Bussing
- Banquet Server
Timeline
Server
Rob Dobs Restaurant & Bar
08.2024 - Current
Server
Biaggi's Ristorante Italiano
07.2022 - 07.2024
Server
Monicals Pizza
07.2020 - 05.2022
Associate of Arts - Business
Waubonsee Community College
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