Emilia Blanco
Wheaton
Summary
Dynamic and dedicated professional with extensive experience in customer service. Proven ability to enhance guest satisfaction through exceptional communication and efficient cash handling. Skilled in training new staff and fostering a welcoming atmosphere, ensuring memorable experiences while maintaining high safety standards. Bilingual and adaptable in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Los Burritos Tapatios
10.2024 - 07.2025
- Adapted quickly to changing environments and guest demands during peak hours.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Trained new servers on menu items, service protocols, and effective communication techniques.
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Server
Organic Life
08.2021 - 05.2025
- Provided excellent customer service in fast-paced cafeteria environment.
- Managed food preparation and presentation to ensure quality and safety standards.
- Collaborated with kitchen staff to streamline service delivery and enhance efficiency.
- Monitored dining area for cleanliness, promptly addressing issues as needed.
- Trained new team members on food safety protocols and service procedures.
- Assisted in inventory management, ensuring timely restocking of supplies.
Escape Room Actor
CluedIn Escape Rooms
03.2021 - 01.2023
- Performed immersive character portrayals to enhance participant engagement and overall experience.
- Assisted in setting up and maintaining themed environments for optimal gameplay.
- Collaborated with team members to ensure smooth operation of escape room scenarios.
- Adapted quickly to changing situations and participant needs during live events.
- Engaged with diverse groups, fostering a welcoming atmosphere for all participants.
- Maintained safety protocols while ensuring an enjoyable experience for all guests.
- Maintained a safe and enjoyable environment for participants through strict adherence to company policies and procedures.
Education
High School Diploma -
Wheaton Warrenvile South High School
Wheaton, ILSkills
- Customer satisfaction
- Organization
- Guest service
- Exceptional communication
- Cash handling
- POS system operation
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Server
Los Burritos Tapatios
10.2024 - 07.2025
Server
Organic Life
08.2021 - 05.2025
Escape Room Actor
CluedIn Escape Rooms
03.2021 - 01.2023
High School Diploma -
Wheaton Warrenvile South High School