Food and Beverage Associate
Six Flags
04.2025 - Current
- Delivered exceptional customer service in fast-paced food environment.
- Assisted in preparation and serving of food and beverages to guests.
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Operated point-of-sale systems accurately for efficient transaction processing.
- Collaborated with team members to meet high-volume service demands during peak hours.
- Adapted quickly to changing menus and guest preferences, enhancing dining experience.
- Resolved guest inquiries and concerns promptly, ensuring satisfaction and repeat visits.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Provided comprehensive training to new staff members, fostering a culture of teamwork and professionalism within the establishment.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- Facilitated communication between front-of-house staff and kitchen personnel, ensuring timely delivery of orders without compromising quality or presentation standards.
- Trained new staff members on company policies and procedures.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Monitored food quality and freshness throughout day.
- Greeted customers and answered inquiries regarding menu items and specials.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Implemented inventory control measures, reducing waste and ensuring optimal stock levels for seamless service delivery.
- Consistently delivered high-quality food and beverages to guests, resulting in increased repeat business.
