Emelia Flores

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.Developed and implemented strategies to increase customer satisfaction and engagement.Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

• Loaded, unloaded, and moved material to and from storage and production areas.Consistently lifted materials weighing as much as Number pounds.Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.Reduced order processing times with streamlined picking, packing, and shipping procedures.

Manage cash handling duties responsibilities, ensuring accurate accounting at the end of the shift.

Performed opening and closing duties, setting up for incoming shift, preparing cash drawers.

Efficiently opened or closed the bar according to established procedures, ensuring preparation for each shift.